Problem switching between printers

[MikeC]

I have two printers

Ricoh 240w (A1 size prints)

Ricoh 1022 (A3 and A4)

Both are network printers run from the same server.

I print from sheet layers usually starting with the 240w but sometimes I need to print a reduced A3. In that case I change to the 1022 and scale 50%. When I hit OK Vectorworks crashes. This happens every time but only when changing between these two printers and only from the 240w to the 1022 (not the other way)

A work around is to change to another printer (anything will do), accept the changes, then change again to the 1022.

I use AutoCad on the same machines without any probelm so it is unlikely to be a network problem.

Drivers and print software were supplied and installed by Ricoh

Both server and PC use windows XPpro

The problem is only with Vectorworks 11.5 (I do not have 12)

Any ideas where I should look to solve the problem?

[Guest]

If you aren't already, update to Vw 11.5.1.

You should also check the Ricoh website to see if there are any driver updates or newer printer drivers.

[MikeC]

Thanks Katie. I am up to date with Vectorworks and probably Ricoh but I will check.

It was discussed at my local user group last night. The thought was that it had come up before and that Julian Carr in Australia had published a fix. I will try to follow up on that.