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re-install problem


I am having a problem with Vector Works Viewer NOT RESPONDING.

I installed it a few weeks ago and it worked fine, then due to a computer problem I had to un-install it which seemed to be successful, and now, today, I re-installed it, from the website, like I did the first time.

Now VWV is completely unresponsive. I can not open the application, and when I double click on a VW drawing I see the hourglass then nothing opens.

Any ideas would be greatly appreciated. I am running Windows XP.



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