Melshimber Posted March 27, 2006 Share Posted March 27, 2006 Hiya I have tried to update my copy of V12 three times and each time the download freezes part way through and crashes. Any ideas? Quote Link to comment
0 Guest Posted March 28, 2006 Share Posted March 28, 2006 Mike, Contact Computers Unlimited to request a VW 12.0.1 installation disk be sent to you. Quote Link to comment
0 Jershaun Posted March 30, 2006 Share Posted March 30, 2006 Same happens to me as well. Why was the 'patch fix' procedure changed for v12? Can't the whole file be uploaded and we can download the full file in segments with a downlaod manager as we did before. Please don't use this method for future patches. Please! We have extremely high telephone bills in South Africa. Quote Link to comment
0 Melshimber Posted March 30, 2006 Author Share Posted March 30, 2006 Thanks Katie. Will the disk be able to update the copy of VW or will I have to run a completely new install? We have recently just purchased a new license of VW and that disk was VW 12.0.1 DVD will this disk suffice? Quote Link to comment
0 Guest Posted April 4, 2006 Share Posted April 4, 2006 Mike, Yes, that 12 0 1 disk will work just fine. Quote Link to comment
0 Jim_Allen Posted May 7, 2006 Share Posted May 7, 2006 Katie, I am trying to update to 12.0.1 - got a new computer. Installed 12 and tried the update. It runs for a while then I get an error message that starts with C:documents and settings.... and ends with 12\nnaoutput.txt. I am connected to the internet. Any ideas on what is going on?? Thanks Jim Allen XP PRO dual core T2600 @ 2.16GHx 1G RAM Quote Link to comment
0 Guest Posted May 7, 2006 Share Posted May 7, 2006 Can you open the nnaoutput.txt file and report the error message, please? With the error message in the output file, I can't do much other than recommend for you to request a 12.0.1 disk. Quote Link to comment
0 Ray Libby Posted May 8, 2006 Share Posted May 8, 2006 If you have a software firewall try disabling it. Quote Link to comment
0 Jim_Allen Posted May 8, 2006 Share Posted May 8, 2006 I searched my computer and could not find the file. How do I request a disk or can I re-download the update from NNA? I looked for it on the web site and could not find it. Firewall was off for the install thanks Jim Quote Link to comment
0 Guest Posted May 8, 2006 Share Posted May 8, 2006 The error message gives you the path of the nnaoutput.txt file. You can redownload and run the installer again to get the path and thus the error message. To request a 12 0 1 install disk, contact customer service at 888-646-4223 or sales@nemetschek.net Quote Link to comment
0 Jim_Allen Posted May 9, 2006 Share Posted May 9, 2006 got it - worked with a new download of the installer. Thanks Jim Quote Link to comment
Question
Melshimber
Hiya I have tried to update my copy of V12 three times and each time the download freezes part way through and crashes.
Any ideas?
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