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VW11.5 Update/Install Problems Windows XP SP2


Dave Mansergh

Question

I have had problems installing the VW 11.5 update to a Windows XP workstation on a novell network.

I have installed the VW 11.5 programme (clean install from CD) with the network connection off, norton antivirus off and the windows xp firewall off. The following error message occurs upon startup:

"VectorWorks Application has encountered a problem and needs to close. We are sorry for the inconvenience."

If I start the programme with the network connection switched off, it works ok.

If I start the programme with the network connection switched on, it crashes at startup and the above message appears.

System Specs are as follow:

Workstation = HP Workstation XW4200 Intel P4 2.8GHz, 1GB RAM, XP Pro Service Pack 2, .

Network = Novell 4.11

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