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NickGD

XP installation and Dongle problem

Question

I have a problem with the installation of Landmark 11.0.1.I get the error message ?An I/O error occurred while installing a file. This is normally caused by bad installation media or a corrupt installation file?. A second error message appears stating that there is a corrupt installation file. If I abort the installation continues and I receive the message that installation is complete.

When I try to open Vectorworks I am asked for up-to-date dongle drivers to be installed.

I have noted on the Forum that other people have had a similar problem with the dongle. Are these two issues related or have I got fault on the installation disk?

If I require a new installation disk does anyone know what the progress has been made on resolving the dongle driver problem.

My PC operates with Windows XP Home, AMD Athlon 64 3400+ processor and 512MB of RAM.

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Please contact Customer Service to have a new CD sent to you.

They can be reached at 888-646-4223 or sales@nemetschek.net.

We apologize for this inconvenience.

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