I am running Windows 2003 Server on a Compaq server with 1.5Gb RAM. The network dongle driver will not install returning the message:
?Installing the Device drivers failed. The error message is:
Failed to start the Aladdin Device Driver.
Failed to start the service in the Service Control Manager Database.?
The dongles (I have two because we have two buildings) lights up when inserted and it is listed in the Device Manager as working properly using driver version 1.29, but the service does not appear in the Services listing, and the key is not displayed in Aladdin Monitor so it cannot be seen by a client machine.
After several attempts at uninstalling and reinstalling, the driver will not now uninstall via the Add/Remove Software window, returning the message "Could not open install.log file"
I have tried, without success, modifying the boot.ini file as suggested by Aladdin's technical support although this recommendation is only for servers with more than 4Gb of RAM.
I have also tried to install the software on my Dell Inspiron 8200 laptop. I have had more success in that the driver has installed. However, although both the dongles light up, neither is visible in Aladdin Monitor running on the same machine.
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Courtenay Inchbald
I am running Windows 2003 Server on a Compaq server with 1.5Gb RAM. The network dongle driver will not install returning the message:
?Installing the Device drivers failed. The error message is:
Failed to start the Aladdin Device Driver.
Failed to start the service in the Service Control Manager Database.?
The dongles (I have two because we have two buildings) lights up when inserted and it is listed in the Device Manager as working properly using driver version 1.29, but the service does not appear in the Services listing, and the key is not displayed in Aladdin Monitor so it cannot be seen by a client machine.
After several attempts at uninstalling and reinstalling, the driver will not now uninstall via the Add/Remove Software window, returning the message "Could not open install.log file"
I have tried, without success, modifying the boot.ini file as suggested by Aladdin's technical support although this recommendation is only for servers with more than 4Gb of RAM.
I have also tried to install the software on my Dell Inspiron 8200 laptop. I have had more success in that the driver has installed. However, although both the dongles light up, neither is visible in Aladdin Monitor running on the same machine.
Please help.
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