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jn

VW9.01J not opening on WinXP

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I am an architect from Japan who lives in US.

This is the first time for me to post a problem.

I just got a new laptop with WinXP professional

in US, and installed VW9.01J(Japanese version)from the backup CD which I brought from Japan.

Installation seemed to be completed, but the application cannot be opened.

I tried "program compatibility wizard", but it didn't work.

The error message is as follows.

"VectorWorks Application has encountered a problem and needs to close. We are sorry for the inconvenience."

Please help me. [Frown]

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Guest

You'll need to contact your distributor in Japan to get an updated version of VW installation CD.

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I have already got VW9.5 from Japanese distributor, but it didn't work as well.

Have you heard the same problem as mine from someone?

I think it is because the laptop's OS is US version.

Thanks

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Guest

I think it is, but you should ask the distributor in Japan to verify.

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