Unable to finish installing VW

[Daniel Betteridge]

I too found this problem amd am running the full industry series, I got round it by copying my backup fil back to my computer but I would like to be able to install it properly. It seemed to hang up on the spotlight gobos( but I'm not sure).

I'm running OSX 10.3.2 on an 867Mhz G4 powerbook

[Turki M. Al-Ballaa]

I'm trying to install vectorworks on my new iBook and I keep getting an error after it installes the 4th and 3rd compunant. This is a student copy so i only get to run it in demo mode since the dounglr software never installs.

The error messege is " An error occured that prevented the installation from completing" I'm running Mac OSX 10.3.2

Help is apreciated.

[Guest]

Both of you may have a bad CD. There were a handful of Spotlight CDs with a little piece of lint or something embeded into the physical CD. This caused a problem when the data was written to them.

If you are still having problems, contact Customer Service and have them send you a new CD.

[Turki M. Al-Ballaa]

Thanks Katie I will do as you say. However I should mention that this is only happening now on my new iBook. I had no problems installing on my old iBook and iMac which I dont own anymore. Other than the hardware the OS is different as the old systems had 10.3.1 at time of install unlike now.

[jtor]

I am also experiencing the same problem on an iMac. I just purchased the Industry Collection for work from Nemetschek and it installed fine at work on a Powerbook with the included 10.5.1 cd.

I also purchased a separate copy for personal use from a third party. The included cd is 10.0.0. My code for personal use appears to work with either cd, but neither the 10.0.0 or 10.5.1 installer can finish the job.

A friend owns the Windows version of the same software. Just for completeness, he proved that he could install the full version from either of my cd's.

Please advise.

[jtor]

jury rigged: I copied the folder with my good install from my Powerbook to my iMac. Upon running VectorWorks on the iMac, I was prompted for the license information. After entering the codes for my personal copy, everything seems to work without a flaw.

Good thing the Mac doesn't have a registry...

Just to dispell the notion that the drives on some of these machines might not read the cd correctly, I made an image of the cd with my Powerbook, installed perfectly from the image to my Powerbook, and the iMac still failed to install from that image.