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Trouble with serial #'s with update 9.0.1 to 9.5 on PC



I have an 8 user educational license for VW 9.0.1 on PC's running Win2k. I downloaded the update to 9.5 and installed but when prompted for my serial number, I'm tols it is the worng format and won't accept the serial number. Any suggesions??

I am having stability problems with VW9.0.1 now with Win2K; I am hopeful VW9.5 will solve them if I can only get VW to accept my serial numbers.


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