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faliure to update



i downloaded the VW 9.5.3 update and i get the error message

" An unexpected error occured while installing 'vectorworks'.


has this happened before? i followed the instuctions... turned off all the other apps, left the browser on...

do i need to be running osX.2 before i update VW?

appreciate the time.


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I used the 9.5.3 updater and it ran very quickly and said it insatalled correctly. I then check it in the about vectorworks menu and saw that it did not update. this happen to me when i used the 9.5.2 updater. tech support said to reinstall vectorworks run it once and then run the updater which i did and then it worked fine. so i guess i will do the same with the 9.5.3 updater and see if that helps. kind of a pain but waiting around for tech support took two days. installing vwks again took about 15 minutes.

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