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prs24

printing problems

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Having upgraded our o.s from win98 to xp and upgraded from vectorworks v.8.5 to v.11 we are having difficulty plotting some of the patterns from the new created drawing from v.8. Where we have a stippled pattern or hatch this now prints solid black. We are using a Designjet430 -help!

Printing the v.8 drawings in v.8 are still o.k

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Guest

Update the printer driver to the most recent version. It's available for download at hp.com.

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Thanks Katie

I think we've done that, but if you could guide me through the install of the driver it would be helpful, in case we've got it wrong.

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Guest

Right click on the desktop

Select Properties

Click on the Settings tab

Click on the Advanced button

Click on the Driver Tab

You should see the driver manufacturer and model listed there.

CLick on the properties button and then click on the Driver tab. You should see the driver version listed.

Take the manufacturer name and go to their website and check for the latest version of drivers.

A more recent driver version will be the higher number.

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Katie

I think we have the latest version but we ar not sure how to install into our system.

we are networked with five work stations.

Our IT man is on holiday at the moment, and it would be good to fix the problem as soon as we can.

many thanks

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katie,

i am confused. i don't see any printer driver but GEFORCE NIDIA driver.

i'm asking because i am having problem printing to my hp deskject 1220c directly from vectorworks 11.0. 1 . the file is just 8 1/2 x 11 and the error says about runtime error.

my os is xphome.

i didn't the problem previously in vw 10.5 on 11 x17.

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lswdw

Check hp.com for the latest driver version. If it's higher than your current printer driver, download and install the newest driver.

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