I have read a number of the threads relating to this and or similar problems on the discussion areas. Below I have listed our computer set up and the problems experienced.
Typical PC and software specification:
----------------------------------------
Windows XP Professional Version 2002 Service Pack 1 (with all current updates)
Vectorworks 10.5
Printing to HP Designjet 500PS
Ram 512MB
Intel Pentium 4 CPU 2.40GHz
Problem 1.
------------
On one computer when printing it will randomly print white text on a black background, (around 30% chance of occurance). We are working around this by printing using Vectorworks Viewer 10.5 which prints the drawings fine.
Problem 2.
------------
First occurance on a different machine in the office today of the same problem. The problem appeared to be caused in this instance as follows:
1. I send the drawing to print on HP Designjet 500PS.
2. The small Vectorworks printing dialogue box appears in the centre of the screen.
3. A larger HP Designjet 500PS Spooling dialogue box opened on the screen and begins to send to the HP Designjet.
4. The small Vectorworks printing dialogue box disappears.
5. The HP Designjet Spooling changes to Printing.
6. I then clicked back to Vectorworks to print either the same or a different sheet.
7. Again the small Vectorworks printing dialogue appears, a new spooling dialogue appears but so does the printing dialogue for the first print (which was still being processed).
The outcome is the first print will have white text on a black background. The second print, if left to print without repeating steps 3-6 above, will then print okay. Also if I print just one drawing and wait Vectorworks printing dialogue and the HP spooling and printing dialogue boxes to close it prints fine.
Any advice or comments to resolve then problems?
Kind regards
Stuart.
[ 06-17-2004, 07:53 AM: Message edited by: Stuart Child ]
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Stuart Child
Dear Sir or Madam,
I have read a number of the threads relating to this and or similar problems on the discussion areas. Below I have listed our computer set up and the problems experienced.
Typical PC and software specification:
----------------------------------------
Windows XP Professional Version 2002 Service Pack 1 (with all current updates)
Vectorworks 10.5
Printing to HP Designjet 500PS
Ram 512MB
Intel Pentium 4 CPU 2.40GHz
Problem 1.
------------
On one computer when printing it will randomly print white text on a black background, (around 30% chance of occurance). We are working around this by printing using Vectorworks Viewer 10.5 which prints the drawings fine.
Problem 2.
------------
First occurance on a different machine in the office today of the same problem. The problem appeared to be caused in this instance as follows:
1. I send the drawing to print on HP Designjet 500PS.
2. The small Vectorworks printing dialogue box appears in the centre of the screen.
3. A larger HP Designjet 500PS Spooling dialogue box opened on the screen and begins to send to the HP Designjet.
4. The small Vectorworks printing dialogue box disappears.
5. The HP Designjet Spooling changes to Printing.
6. I then clicked back to Vectorworks to print either the same or a different sheet.
7. Again the small Vectorworks printing dialogue appears, a new spooling dialogue appears but so does the printing dialogue for the first print (which was still being processed).
The outcome is the first print will have white text on a black background. The second print, if left to print without repeating steps 3-6 above, will then print okay. Also if I print just one drawing and wait Vectorworks printing dialogue and the HP spooling and printing dialogue boxes to close it prints fine.
Any advice or comments to resolve then problems?
Kind regards
Stuart.
[ 06-17-2004, 07:53 AM: Message edited by: Stuart Child ]
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