Cable Routing Failure

[ZaPD]

I am having a number of issues with cable routing failing even though the routing is showing as connected with the blue attachments point at both ends, yet the device is saying now no cable route possible. I have also been using the Edit cable tool, to investigate which routes the cabling is taking and this has thrown up some interesting results.

 

For example we have two routes which are both valid as they both have the blue attachment at each end:

But if I do the edit cable tool, only the left route is valid:

 

But if I delete the left route only, and do not touch the right route and then do the edit route it is now a valid route:

 

I am assuming this is some sort of bug?

[Nikolay Zhelyazkov]

Hello @ZaPD,

 

Can you share a file so that I can look into it?

 

Another thing that you can do is use the ConnectCAD Status palette to check for disconnected cable paths.

 

Best Regards,

Nikolay Zhelyazkov

[ZaPD]

Hi @Nikolay Zhelyazkov,

I have sent that to you directly due to the confidential nature of the designs.

 

Thanks,

 

Ben

[Nikolay Zhelyazkov]

Hello @ZaPD,

 

You can use the edit cabling tool in 2 ways:

 

1) Click on a cable route/path. This shows all the circuits going through that route, if there are any. If there are none, you will see the error dialog that you have showed.

 

2) Click on 2 drop points/3D racks. This shows all the circuits between these drops/racks + all the available routes between them that you can use to add extra cabling to.

 

What happens on your end is that you are using 1). If you double click on the rows in Edit Cabling dialog you will see the actual routes that the displayed circuits are using. From this it is clear why only the left route is showing them, as they do not pass through the right one, which in this case is an alternative route.

 

When you delete the left route, the right one becomes the only option for the circuit and they start using it, and that is why you start seeing them there.

 

I hope that this explains what is happening and why. Let me know if you have any other questions.

 

Best Regards,

Nikolay Zhelyazkov

[ZaPD]

Thanks @Nikolay Zhelyazkov,

 

That it very useful to know and makes sense, the error message could do with a bit of tweaking as it is quite missleading. But my issue which I thought was caused by that which clearly was not the case, is there does not appear to be a route between the Drop Points: Edit 1, Edit 2, Media Management (which can all connect with each other) but cannot connect to other things, such as the CTA racks.

For example from the media management, it only appears to get to this drop point, but no further:

 

Similarly, the CTA racks are able to get to this drop point, but no further.

 

As these can both get to the same drop point, surely these should be able to connect to each other?

[Nikolay Zhelyazkov]

12 hours ago, ZaPD said:

Thanks @Nikolay Zhelyazkov,

 

That it very useful to know and makes sense, the error message could do with a bit of tweaking as it is quite missleading. But my issue which I thought was caused by that which clearly was not the case, is there does not appear to be a route between the Drop Points: Edit 1, Edit 2, Media Management (which can all connect with each other) but cannot connect to other things, such as the CTA racks.

For example from the media management, it only appears to get to this drop point, but no further:

 

Similarly, the CTA racks are able to get to this drop point, but no further.

 

As these can both get to the same drop point, surely these should be able to connect to each other?

The path with ID "j6" that is connecting the Drops with names "F" is not connected correctly. It is connected to the top drop point but not to its paths. You can see this if you zoom in on the drop and notice that the path is not snapped to the center of the drop. If you reconnect it to the drop then everything starts to work as expected. Not really sure how did this happen, if you have steps that can make this happen again please let me know so that we can get it fixed.

[ZaPD]

10 hours ago, Nikolay Zhelyazkov said:

The path with ID "j6" that is connecting the Drops with names "F" is not connected correctly. It is connected to the top drop point but not to its paths. You can see this if you zoom in on the drop and notice that the path is not snapped to the center of the drop. If you reconnect it to the drop then everything starts to work as expected. Not really sure how did this happen, if you have steps that can make this happen again please let me know so that we can get it fixed.

 

That makes sense as I was having a lot of issues with that path, and i think it might be a bug, as if you delete and go to rebuild. I would start the cable path at the bottom drop point (cable height 2200) go out about 2m (distance does not seem to matter) then adjust the cable height to 4800 and then select the higher drop point. I would expect it to then complete the cable route, but it does not and I have to click again.

 

This is shown below, where I have gone from the lower drop point to the upper and it has not finished the cable route.

 

 

[Nikolay Zhelyazkov]

8 hours ago, ZaPD said:

 

That makes sense as I was having a lot of issues with that path, and i think it might be a bug, as if you delete and go to rebuild. I would start the cable path at the bottom drop point (cable height 2200) go out about 2m (distance does not seem to matter) then adjust the cable height to 4800 and then select the higher drop point. I would expect it to then complete the cable route, but it does not and I have to click again.

 

This is shown below, where I have gone from the lower drop point to the upper and it has not finished the cable route.

 

 

this is probably because your drops are not at the same z level as the cable path. When this happens the cable path tries to create a vertical segment to connect properly to the drop. Maybe if you adjust your levels to match your drop points Z or adjust the drops to match the levels Z you will not have to click twice to finish the route? I have tested with your current levels and I had to click twice but the created cable path was correctly connected and working fine with edit cabling.

[ZaPD]

Thanks @Nikolay Zhelyazkov

 

The drop points are on different floors, hence the different cable heights. Yes that was working for me too but not sure what else it could be, I just did not think that was working as I would expect it to.

 

Thanks