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P Retondo

Black background text and other errors w/ DJ800

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I've had severe plotting problems starting with VW 10.5 or 10.5.1 on our HP DesignJet800. I get the following: some text printed in white with black background (error depends on which layer the text is in); some lines do not print or print without proper thickness; some fills print incorrectly; some objects that should be behind are in front. I have tried having my workstation process the print file (in HP driver version 5.32, this is achieved by checking the "Avoid out of memory" radio button), and waiting until all print progress windows close. I've even printed by walking away from the computer and doing nothing until the plot is finished. Does anyone have a solution or workaround for this problem? I am waiting for our network administrator to install driver version 5.35, but this could take I don't know how long.

VW 10.5.1

WinXP

HP DJ800 (non-ps)

driver 5.32

[ 04-29-2004, 01:31 AM: Message edited by: P Retondo ]

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Updating the printer driver to the latest version will resolve the problem.

[ 04-29-2004, 09:40 AM: Message edited by: Katie ]

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Thanks, Katie. It did indeed take care of all problems when the driver was updated to version 5.35.

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