VW Crash when plotting to HP 755CM

[C Morrison]

Is there a patch / fix from apple / HP / or VW for plotting problems using Mac OS 10.3 and VW 10.5 and HP Designjet 755 CM plotters? I have sent this to apple but I am not holding my breath! Crash details as follows.

Thanks

Date/Time: 2004-01-30 09:05:10 -0600

OS Version: 10.3.1 (Build 7C150)

Command: VectorWorks (/Applications/VectorWorks 10.1/VectorWorks)

PID: 455

Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)

Codes: KERN_INVALID_ADDRESS (0x0001) at 0xffffffff

Thread 0 Crashed:

#0 0x88183d94 in convertTo2ColorPat (convertTo2ColorPat + 188)

#1 0x8818393c in getPortPattern (getPortPattern + 136)

#2 0x88183e70 in getPenPattern (getPenPattern + 84)

#3 0x8818538c in checkPattern (checkPattern + 112)

#4 0x881848dc in peekLine (peekLine + 116)

#5 0x915706f4 in LineTo (LineTo + 56)

#6 0x022526b0 in 0x22526b0

#7 0x028220a8 in 0x28220a8

#8 0x0281f63c in 0x281f63c

#9 0x0281e3c8 in 0x281e3c8

#10 0x02227b8c in 0x2227b8c

#11 0x02228474 in 0x2228474

#12 0x0222a4b4 in 0x222a4b4

#13 0x0223aaec in 0x223aaec

#14 0x02236d24 in 0x2236d24

#15 0x0223acf4 in 0x223acf4

#16 0x0223b99c in 0x223b99c

#17 0x02241970 in 0x2241970

#18 0x02241a24 in 0x2241a24

#19 0x02241ac8 in 0x2241ac8

#20 0x0281d84c in 0x281d84c

#21 0x0281cab0 in 0x281cab0

#22 0x0299ba34 in 0x299ba34

#23 0x0299cef0 in 0x299cef0

#24 0x0299d9e0 in 0x299d9e0

#25 0x0299dd40 in 0x299dd40

#26 0x0299de34 in 0x299de34

#27 0x024a81a4 in 0x24a81a4

#28 0x024999ec in 0x24999ec

#29 0x0249a038 in 0x249a038

#30 0x0249a18c in 0x249a18c

#31 0x0249a454 in 0x249a454

#32 0x0249a5c8 in 0x249a5c8

#33 0x0249a85c in 0x249a85c

#34 0x0249a6a4 in 0x249a6a4

#35 0x02072fb0 in 0x2072fb0

#36 0x020878d0 in 0x20878d0

#37 0x02087928 in 0x2087928

#38 0x0209dcdc in 0x209dcdc

#39 0x020878d0 in 0x20878d0

#40 0x02087928 in 0x2087928

#41 0x020878d0 in 0x20878d0

#42 0x02088d14 in 0x2088d14

#43 0x02073260 in 0x2073260

#44 0x02088bac in 0x2088bac

#45 0x020888a8 in 0x20888a8

#46 0x020734b0 in 0x20734b0

#47 0x0208640c in 0x208640c

#48 0x020861ac in 0x20861ac

#49 0x02071498 in 0x2071498

Thread 1:

#0 0x900075c8 in mach_msg_trap (mach_msg_trap + 8)

#1 0x90007118 in mach_msg (mach_msg + 56)

#2 0x90191930 in __CFRunLoopRun (__CFRunLoopRun + 848)

#3 0x901960bc in CFRunLoopRunSpecific (CFRunLoopRunSpecific + 328)

#4 0x9073315c in _ZN10HALRunLoop9OwnThreadEPv (_ZN10HALRunLoop9OwnThreadEPv + 260)

#5 0x907393ac in _ZN9CAPThread5EntryEPS_ (_ZN9CAPThread5EntryEPS_ + 48)

#6 0x900247e8 in _pthread_body (_pthread_body + 40)

Thread 2:

#0 0x9001a5ac in syscall (syscall + 12)

#1 0x9061f3fc in BSD_waitevent (BSD_waitevent + 44)

#2 0x9061bdf0 in CarbonSelectThreadFunc (CarbonSelectThreadFunc + 176)

#3 0x900247e8 in _pthread_body (_pthread_body + 40)

Thread 3:

#0 0x90017048 in semaphore_wait_signal_trap (semaphore_wait_signal_trap + 8)

#1 0x9000e890 in _pthread_cond_wait (_pthread_cond_wait + 624)

#2 0x90626630 in CarbonOperationThreadFunc (CarbonOperationThreadFunc + 80)

#3 0x900247e8 in _pthread_body (_pthread_body + 40)

Thread 4:

#0 0x90017048 in semaphore_wait_signal_trap (semaphore_wait_signal_trap + 8)

#1 0x9000e890 in _pthread_cond_wait (_pthread_cond_wait + 624)

#2 0x9061e2bc in WaitForSyncDone (WaitForSyncDone + 76)

#3 0x90611c94 in RecvData (RecvData + 676)

#4 0x9064f61c in OTRcvUData (OTRcvUData + 60)

#5 0x02117f40 in 0x2117f40

#6 0x0211a924 in 0x211a924

#7 0x02d13b5c in ReceiveQuery__16TSerialNumServerFP7TSocketR14TSocketAddressPbPUs (ReceiveQuery__16TSerialNumServerFP7TSocketR14TSocketAddressPbPUs + 124)

#8 0x02d1404c in StartThread__16TSerialNumServerFv (StartThread__16TSerialNumServerFv + 364)

#9 0x02d13098 in StaticStartThread__16TSerialNumServerFPv (StaticStartThread__16TSerialNumServerFPv + 24)

#10 0x903226c0 in _MP_CFMTaskProc (_MP_CFMTaskProc + 32)

#11 0x902c72dc in PrivateMPEntryPoint (PrivateMPEntryPoint + 76)

#12 0x900247e8 in _pthread_body (_pthread_body + 40)

PPC Thread State:

srr0: 0x88183d94 srr1: 0x0200f030 vrsave: 0x00000000

cr: 0x24002222 xer: 0x20000004 lr: 0x8818393c ctr: 0x00000000

r0: 0x000000ff r1: 0xbfffdb70 r2: 0xffffffff r3: 0x002ff0e8

r4: 0x076f4db0 r5: 0xbfffdc80 r6: 0xbfffdc80 r7: 0x01a9e2c4

r8: 0xf86c5580 r9: 0x00000000 r10: 0x00000001 r11: 0x07994fa0

r12: 0x0793aaa4 r13: 0x004da468 r14: 0x0055ae60 r15: 0x076a9e9c

r16: 0xbfffe81c r17: 0x077775b0 r18: 0x0050ac64 r19: 0x004da4ec

r20: 0x005689c8 r21: 0x004db340 r22: 0x004db38c r23: 0x004db3dc

r24: 0x004db42c r25: 0x004db47c r26: 0xbfffdc80 r27: 0xbfffdc10

r28: 0xbfffdc80 r29: 0x01a9e30c r30: 0x076f4db0 r31: 0x069a9710

[Guest]

YOu want to start with checking for a bad font, duplicate fonts, or incomplete font suitcases.

Font Doctor is a good program to do this. YOu can download a trial version of it at versiontracker.com.

Font problems will cause printing problems, including crashes, dropped objects, jumbled fonts, an ps stream errors in the print center.

Also, if you have copied MMX fonts from OS 9 to OS 10, they can cause the crashing. MMX fonts are NOT supported under OS 10. If you have these, you'll need to purchase a TT or PS font type from Adobe for OS 10.

[C Morrison]

Fonts check out ok. This computer is brand new (17" G4 imac) and I have not imported any fonts from my old mac. I am downloading OS 10.3.2 which I hope will help.

[C Morrison]

The OS 10.2.3 update fixed my problem.

[C Morrison]

make that the OS 10.3.2 update