VW10, OSX, Toshiba eStudio

[JRoth]

I can get other OSX-native programs (like Mail) to print 11x17 to our office's printer/copier, a Toshiba e-Studio45 Series PS3, but VW steadfastly refuses. It always worked fine with it in OS9, and it looks as if it's spooling. It will even print letter sized. But something about the 11x17. I double-checked, and the Pedestal Option is installed. I have no idea, but this is a big problem.

[Guest]

Do you have any carbonized applications on the computer you can test print with?

What version of OS x are you using?

I can't find the e studio 45p on the toshiba website. All I see is the the 40p. Other printers that have a x5 version and a x0 version have both listed.

If you are using the estudio 40p driver with the 45p printer, have you checked with Toshiba to ensure it will work properly?

[ 03-19-2003, 11:19 AM: Message edited by: Katie ]

[JRoth]

Ah, I think you may be on to something. The printer is the 35, but for some reason we have the CD for the (nonexistent?) 45.

Will pursue this line of inquiry. I had a feeling it was not VW's problem. Thanks.

[JRoth]

OK, I downloaded a fresh driver, and it's the same one for the 45. Regardless, I can print tabloid from Mail, but now I can't even print Letter from VW. The error message flashes by quickly, but it's something to the effect of

error in sending PSStream...

Or, I get no error message and no printout.

I'll also be checking OSX boards.

[aersloat]

Can you print the VW tabloid through Preview by clicking the preview button in the print dialog and then printing again while in Preview.app (making sure that tabloid is selected in the page setup). That might help to narrow down the culprit.