My apologies if this has already been posted, but I couldn't find anything related.
One of our users cannot find the Vectorworks license server we have running on our Local Area Network.
Even when the exact server IP & port (5053) is specified in the Vectorworks pop up.
The settings on their Macbook are exactly the same as every other user/pc we deploy. None of our other users (mix of Mac & pc) are having this issue.
I have already tried re-downloading Vectorworks and removed all antivirus solutions to test possible connectivity issues. As the server is running on our local network, I believe our Firewall config has nothing to do with this.
Side note: I have tried to ping the server & port from the Macbook and it goes through without any issues. All packets transmitted are received.
I have already contacted Vectorworks support, but they did not find anything out of the ordinary and told me they could not offer any more help.
We are still running VW 2024 edition as well as the 2024 RLM client as a license server. The user has a Macbook Pro.
Also good to know that this has worked in the past for this specific user, but has stopped working recently? The rest of our users have no impact, as I can see licenses being used right now.
I would accept any feedback that can point me in the right direction, as I do not have a clue what this issue could be.
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CRE_Admin
Hello,
My apologies if this has already been posted, but I couldn't find anything related.
One of our users cannot find the Vectorworks license server we have running on our Local Area Network.
Even when the exact server IP & port (5053) is specified in the Vectorworks pop up.
The settings on their Macbook are exactly the same as every other user/pc we deploy. None of our other users (mix of Mac & pc) are having this issue.
I have already tried re-downloading Vectorworks and removed all antivirus solutions to test possible connectivity issues. As the server is running on our local network, I believe our Firewall config has nothing to do with this.
Side note: I have tried to ping the server & port from the Macbook and it goes through without any issues. All packets transmitted are received.
I have already contacted Vectorworks support, but they did not find anything out of the ordinary and told me they could not offer any more help.
We are still running VW 2024 edition as well as the 2024 RLM client as a license server. The user has a Macbook Pro.
Also good to know that this has worked in the past for this specific user, but has stopped working recently? The rest of our users have no impact, as I can see licenses being used right now.
I would accept any feedback that can point me in the right direction, as I do not have a clue what this issue could be.
Many thanks,
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