Novruz Posted October 10 Share Posted October 10 When i starting D5, Vectorworks crashes. Could you provide help or some advise at this point. https://youtu.be/vs-67ynjqu0 1 Quote Link to comment
0 Administrator JuanP Posted October 10 Administrator Share Posted October 10 @Novruz , could you please share more details so we can better assist you? Specifically, which version of Vectorworks and operating system are you using? It also appears that the YouTube video is unavailable. If you’d prefer, you can always reach out through our support portal at https://customers.vectorworks.net/support. Thanks Quote Link to comment
0 erminio Posted October 11 Share Posted October 11 (edited) Me too having the same problem VW 2024 Design 7R1 series Ita and new D5 Live Sync 1.1.0.0016 for VW2024 Crashes without any notice just syncing the file at about 97% Edited October 11 by erminio Quote Link to comment
0 Novruz Posted October 11 Author Share Posted October 11 On 10/10/2024 at 5:06 PM, JuanP said: @Novruz , could you please share more details so we can better assist you? Specifically, which version of Vectorworks and operating system are you using? It also appears that the YouTube video is unavailable. If you’d prefer, you can always reach out through our support portal at https://customers.vectorworks.net/support. Thanks @JuanP i am sorry about video link, mu bad. Now it is open, you can check. Susytem info Quote Link to comment
0 erminio Posted October 11 Share Posted October 11 Very similar to me Win 10 64GB RAM GC GeForce RTX 3090 Windows has became slow and unstable and have to reinstall it from scratch 😞 No such problems with previous D5 live sync Quote Link to comment
0 Novruz Posted October 15 Author Share Posted October 15 Now I found another thing. I did a test on the Vectorworks version 2024 all works fine. Problem is with the Vectorworks version 2025 Quote Link to comment
0 Administrator JuanP Posted October 15 Administrator Share Posted October 15 @Novruz Thank you for the update. Our R&D team is actively investigating the issue, and I’ll keep you informed as soon as we have further information. Thanks Quote Link to comment
0 erminio Posted October 15 Share Posted October 15 Not 100% sure, but in my case I think the problem has been caused by the installation of a wrong version of the plugin (say D5live sync for 2025 instead of that one for 2024) Anyway everything works correctly now 1 Quote Link to comment
0 Catmansound Posted October 26 Share Posted October 26 HI, I'm having similar problems, just upgraded to the new Vectorworks 2025, Update 1 (Build 780313) crashes constantly while working in D5. Sometimes it just crashes after I click the fire up D5 button while D5 is starting up, other times, and mostly when I'm just working in D5 with Vectorworks in the background, Vectorworks just goes away, poof, without any warning. When I'm working on Vectorworks without firing up D5, it rarely if ever crashes. Attached is an image of what I see often in the Task Manager while running D5, don't know if this is related. Dell Precision 3680, 128GB RAM, i9-14900 processor, NVidia RTX A4000 ada Generation cheers, Anthony 1 Quote Link to comment
0 erminio Posted October 28 Share Posted October 28 Me too, having passed to 2025, I'm experiencing frequent crashes syncing with D5 without warnings Now I've updated to D5 2.9 Seeing if something changes Vectorworks 2025 ITA, R1 (Build 780313) i7 4,2 Ghz, Nvidia RTX 3900 64GB RAM Quote Link to comment
Question
Novruz
When i starting D5, Vectorworks crashes.
Could you provide help or some advise at this point.
https://youtu.be/vs-67ynjqu0
Link to comment
10 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.