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Crash Reports - What comes from them?


cwojo23

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Just curious as I have wasted hours upon hours the last two days waiting for references to update between VWXP and a VWX. Many many endless beach balls to no end, or do I just not have patience to wait over 30 minutes? Hard to say bc there is never any progress being shown other than a beach ball. 

 

Anyway I must have auto submitted at least 20 crash reports easily, does that really draw attention to any changes? It seems importing design layers, referencing them all that never gets any better despite new features each year. Basic functions other CAD programs have no issues with. 

 

Terribly frustrating to spending time updating plans by just waiting for files to load and update 

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  • Vectorworks, Inc Employee

@cwojo23 Do you have Error Reporting set to "Verbose" mode in your Vectorworks Preferences? How are you submitting your crash logs? Have you submitted any Technical Support Requests or BugSubmit Forms so Technical Support can follow up with you directly?

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