ROE LED products disapeared from Resource manager

[leithgolding]

Hi all,  has anyone else had this problem,  I've just updated to Update 5 and when it did a resource library update it removed a bunch of symbols from the ROE library,  in particular all the CB range of panels and also the BP2 panels.  further to that,  does anyone know where I might find them again?

 

thanks in advance

Leith

[leithgolding]

update,  refreshing the resource library fixed the issue,  it looks like it didn't dowload the resource library properly

[Scott C. Parker]

You may need to clear your local RM cache file. Refreshing the RM doesn't always do this. Delete the RM Cache folder and then refresh the RM and it'll pull down a complete set of updated RM files.
Win: C:\Users\username\AppData\Roaming\Nemetschek\Vectorworks RMCache\rm2024
Mac: /Users/username/Library/Application Support/Vectorworks RMCache/rm2024
Remember to replace the “username” with your computer username if you copy and paste the file paths
Your file location might differ.