braceworks doesn't calculate single hoist array

[Peter Telleman]

Hi everyone,

 

I've been using the line array tool recently, and I really like it. What I encounter though is the following. When calculating an array with two hoists, braceworks works fine, but an array on a single hoist keeps giving the "system not connected" error. Am I doing something wrong here, or is this a known issue?

 

Peter

 

@Sebas htc @jcogdell

[Scott C. Parker]

2 hours ago, Peter Telleman said:

Am I doing something wrong here, or is this a known issue?

It's a known issue. BW doesn't like single hoists yet.

[Peter Telleman]

Thanks for the answer Scott, I've been trying for quite a while thinking I must have been doing something wrong. As a non programming person, this doesn't sound like a huge problem to fix, if anything, one hoist seems easier to calculate than multiple?

 

Thanks as always,

 

Peter

[jcogdell]

@Peter Telleman

Are you using Default bumper geometry or a symbol based bumper?

The array should calculate with a single hoist as long as you use a default bumper and have the 'Hanging support' dropdown in the properties set to 'one hoist'
If you are using a symbol based bumper then it likely won't calculate as Braceworks doesn't support symbol based bumpers.
Another possible cause of it not calculatíng is if the bumper has a hanging angle.

[Peter Telleman]

Hi Jesse,

 

Thanks for answering, I'm new to the array tool. My options are catalog or symbol, I did choose symbol, because that gives me the option to pick the actual bumper and speakers. You're saying I should do this a different way? And yes, most of the bumpers have a hanging angle (which works fine with two point pick-up). Is the default just the bumper, can you add symbol speakers to the array?

 

[jcogdell]

Use the catalog bumper, and it should work, you can use speaker symbols without any issues.
 

[Peter Telleman]

thanks

 

[Patrick Thompson]

I am Having a similar issue where the Speaker boxes are not saying object not connected to system when I select the whole array.. Tried the default bumper no love.. 

 

In 2023 this was not an issue with calculating arrays.. 

Edited August 1, 2024 by Patrick Thompson

[jcogdell]

@Patrick Thompsoncan you post a sample file so I can tzake a look?

[MatthewW]

Has this problem been solved? I'm running 2025 SP3 and having the same problem. 

[Wesley Burrows]

This has been broken for years,   and is still broken.     I and others have reported it.   Maybe it'll get addressed in 2026.    It will work if you have a generic bumper with no tilt angle.   if you're trying to use a symbol bumper or have a bumper tilt it will fail.

[Lekolite]

@jcogdell Would love for this existing tool to be fixed instead of y'all monkeying around with other working tools and changing how they operate every other year. 

[Kevin_Friddell]

So, the only workaround is the generic bumper?

[jcogdell]

This (and a number of other related issue) has been addressed,  I can't remember which update of 2026 the fixes were in but symbol based bumpers are now Braceworks enabled. 

[Kevin_Friddell]

7 hours ago, jcogdell said:

This (and a number of other related issue) has been addressed,  I can't remember which update of 2026 the fixes were in but symbol based bumpers are now Braceworks enabled. 

Great to hear.  I was getting ready to drop braceworks.  Thank you for the response.

 

[Peter Telleman]

@jcogdell

Great to hear,

 

Has the bumper hanging angle also been solved?

[jcogdell]

@Peter Telleman
As far as I know its been done but I haven't had a chance to check it.

[Peter Telleman]

just checked it, seems to work.