Unable to save project file

[ben@gibson.co.nz]

My active document suddenly stopped backing up.  I have tried changing the name and saving it to a different folder, I can't seem to save it anywhere.

 

  

[Pat Stanford]

Could you plug in a USB Drive and save it there?

 

[Elite Exhibits]

@ben@gibson.co.nz we have found that VW / files behave like this if the original location is moved or renamed also disconnected / reconnected ...

 

 

Peter

[vassen]

On 6/14/2024 at 6:37 AM, Pat Stanford said:

Could you plug in a USB Drive and save it there?

 

Dear Prat,

I am currently having the same issue with all my vectorworks files.
Even a new file which contain only a square shape is having the same issue.

I have 2.18 TB free space.

 

Is there any solution for this issue?

Even PDF i am unable to generate.

Edited October 17, 2024 by vassen

[Pat Stanford]

@vassen I have no idea. 

 

I assume you have restarted the computer?

 

I have not heard of others having this problem. And in that case I normally recommend that you contact Tech Support directly as they have far more information than I do.

 

Sorry.

[vassen]

On 6/14/2024 at 6:37 AM, Pat Stanford said:

Could you plug in a USB Drive and save it there?

 

Dear Prat,

I am currently having the same issue with all my vectorworks files.

2 hours ago, Pat Stanford said:

@vassen I have no idea. 

 

I assume you have restarted the computer?

 

I have not heard of others having this problem. And in that case I normally recommend that you contact Tech Support directly as they have far more information than I do.

 

Sorry.

 

I have not restarted the computer.

My Vectorworks 2023 just got crash last night. when i reopen the software and my files and other files i keep on receiving the same dialogue each time.

[Pat Stanford]

Try restarting the computer. If that does not solve the issue then I recommend you reach out to Tech Support.

[vassen]

Thanks Pat.

 

I have restarted the PC 5 times and still same issue on my side.