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AI Visualizer "refresh" button not working


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  • Vectorworks, Inc Employee
11 hours ago, hollister design Studio said:

Today the "refresh" button just shifts the visualizer to "text prompt only".

If I close the visualizer and reopen it stays with a "stuck" image prompt and no way to refresh.

Even after Vectorworks restart - no new screen image is being captured.



@Dave Donley - I figured AI Visualizer is mature enough to not flood it's separate forum with troubleshooting.. 




What object in Vectorworks was selected when you pressed refresh?  Maybe certain combinations/contexts fail to load into the dialog.  Was this just a design layer, viewport, or bitmap object?


EDIT: I tried a few things (design layer, plan view, shaded viewport, hidden line viewport).  I got a similar thing happening after quitting and restarting the cloud desktop app while Vectorworks was running, clicking the Vectorworks image radio would switch back to text only after a second.  Couldn't generate.  You may try quitting and restarting the cloud desktop app then relaunching Vectorworks.  If the cloud desktop app goes away during the Vectorworks session the AI Visualizer can get confused.



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