Zoom 3D screen image wrong after rotation

[WhoCanDo]

This has been happening in 2024 and can be quite difficult to work with.

 

I created a 3D set of panels on the right and then picked the first panel and then duplicated it and rotated it to get the left side view.

 

However, when you see the attached video, I am zooming in and out, and the top view flashes before returning to the side view.

 

This is what is happening at the moment, but I also get the opposite. Sometimes I will do the same duplicate and rotate but end up with the top view, and I will only see the side view when I am zooming in and out.

 

I've tried switching layers and back again, and choosing top plan view, but only closing the file and reopening it solves the problem.

 

 

Any ideas ?

 

 

[Benson Shaw]

Could this be a Far From Origin issue?
 

The cursor x,y locator at lower right of your screen is hard for me to read, but seems to be in range of -21000,10000. or?
 

If drawing units are feet, or meters, then that’s Far enough to cause problems.

If units are mm, then not the issue. 
 

just an idea

 

-B

[Tom W.]

11 minutes ago, Benson Shaw said:

The cursor x,y locator at lower right of your screen is hard for me to read, but seems to be in range of -21000,10000. or?
 

If drawing units are feet, or meters, then that’s Far enough to cause problems.

 

Only if the Internal Origin is coincident with the User Origin. These coordinates indicate the distance to the User Origin which can be wherever you want it. The critical thing where Far From Origin issues are concerned is the location of the Internal Origin so that would be the thing to check. You can't see it in the video.

[WhoCanDo]

 

This video is with the object at the origin.

The first video was on a PC with Windows 10 and this one is on a laptop with Windows 11. There are no other similarities except they are the same version of VW

 

The file is attached. Just follow the instructions and see if it happens for you.

 

[Tom W.]

No file attached...

 

If you close + reopen VW it corrects the issue right? And how long before it happens again?

[WhoCanDo]

Yes. Closing the file and opening it again does fix it. I don't need to close VW.

The error re-occurs only after repeating the duplicate and rotation process again. The first duplicate and rotation remained constant but the second has the error.

 

Files attached.

Zoom 3D screen image wrong after rotation.vwx

[Benson Shaw]

Zoom effect does not happen on my vwx2024 installation or MacOS system. 

 

I tested duplicate/drag/rotate CW/zoom in several views (front, top, iso) and several rotation via shortcut, Rotate tool, and Rotate 3d. Zoom via mouse wheel and shortcuts.

 

Acts as expected.  

Sorry, no clue about your experience.

 

-B

[Pat Stanford]

Since this is a replicable problem, please file a formal bug on this.

 

https://www3.vectorworks.net/vectorworks-bug-report

 

I know you have posted the file here, but the best way to get this in the queue to be fixed is via the formal bug submit process.

[WhoCanDo]

Thanks Pat,

 

I had proposed too after inquiring for a solution, if it was available.

[WhoCanDo]

After a long period of test with the assistance of the techs, the solution was to install VW2025.