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Service Pack 4 - No Internet Connection



After updating to Service Pack 4, Vectorworks will "lose" it's internet connection. I have checked all firewall and virus programs and they are all correct. If I run the Repair feature in Vectorworks Updater it will repair (1) file (never says which file), then reboot my computer, it will function normally, for a time. Then at some random point it loses it's connection and will not download resources. This is quite frustrating and time consuming. I'm reluctant to perform a clean install as I have multiple add-ons and customizations. This didn't start until the SP4 release. Thoughts?





Screenshot 2024-03-19 120340.png


Screenshot 2024-03-19 120502.png

Edited by DukeC
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There have been multiple recent threads about similar issues with trying to install / download / update Vw2024 SP4. You should be able to find them with the forum search function. Two such threads are linked below.

Personally, I would either file a support request directly with Tech Support to try and install it — or hold off on installing SP4 until it gets straightened out and a new updated SP is released.



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