Service Pack 4 - No Internet Connection

[DukeC]

After updating to Service Pack 4, Vectorworks will "lose" it's internet connection. I have checked all firewall and virus programs and they are all correct. If I run the Repair feature in Vectorworks Updater it will repair (1) file (never says which file), then reboot my computer, it will function normally, for a time. Then at some random point it loses it's connection and will not download resources. This is quite frustrating and time consuming. I'm reluctant to perform a clean install as I have multiple add-ons and customizations. This didn't start until the SP4 release. Thoughts?

 

 

 

Edited March 27, 2024 by DukeC

[rDesign]

There have been multiple recent threads about similar issues with trying to install / download / update Vw2024 SP4. You should be able to find them with the forum search function. Two such threads are linked below.
 

Personally, I would either file a support request directly with Tech Support to try and install it — or hold off on installing SP4 until it gets straightened out and a new updated SP is released.