Door hardware is reversed

[Eric Nickerson]

Does anyone know why my door hardware is reversed in 3D? The deadbolt keyed entry is on the inside while the thumb lever is on the outside. It seems like my door is oriented correctly in plan. Swing direction is "in" and the blue indicator is showing which direction is inside of my room. This is the case for all of my doors, not just this one.

 

-eric

 

 

 

 

[Tom W.]

I have checked + am seeing the same thing. I've not really started using VW2024 in earnest yet due to other issues so hadn't come across this. To correct it the 3D geometry for the hardware symbols needs to be flipped on the Y axis. Perhaps @Matt Panzer can comment. I guess it is related to the overhaul of Door handing in VW2024 but I am surprised that the stock VW symbols weren't modified for users accordingly...? I use my own hardware symbols + only have a couple which are different inside/outside so easy enough to do... But be good to hear from Matt first...

 

I just checked the Forum as I vaguely remembered hearing about the hardware reversal issue previously. See:

 

The issue is mentioned in a thread about other things but in my quick scan doesn't seem to be addressed...

 

@Matt Panzer: should I edit my hardware symbols + flip the geometry or is this being resolved some other way at your end? Thanks.

[Matt Panzer]

@Eric Nickerson, @Tom W.,

 

As Tom assumed, this is a bug (VB-197852) related to the door and window handing.  I do not see a fix for it yet but I'll try to get this addressed as soon as possible.

[Tom W.]

6 minutes ago, Matt Panzer said:

@Eric Nickerson, @Tom W.,

 

As Tom assumed, this is a bug (VB-197852) related to the door and window handing.  I do not see a fix for it yet but I'll try to get this addressed as soon as possible.

 

Ok so if I edit my hardware symbols now to get them the right way around, I should be prepared to edit them back again later when the bug is fixed? 😀

[Matt Panzer]

48 minutes ago, Tom W. said:

 

Ok so if I edit my hardware symbols now to get them the right way around, I should be prepared to edit them back again later when the bug is fixed? 😀

 

Right.  Not an ideal solution.  However, if you save the originals with the same names in another file, you can import them back in (replacing the modified ones) after it's fixed.

[Eric Nickerson]

Thank you Tom and Matt,

I have flipped the symbol and will await the bug fix to flip it back.

[Tom W.]

16 hours ago, Matt Panzer said:

Right.  Not an ideal solution.

 

It’s not a problem. It will only affect a couple of symbols. I just need to remember not to be surprised when they suddenly flip again in a couple of months 🤣

[Matt Panzer]

7 hours ago, Tom W. said:

 

I just need to remember not to be surprised when they suddenly flip again in a couple of months 🤣

Right.  That’s the “not ideal” part. 😉

[chaz]

I'm also having this issue, panic/crash doors have the hardware on the outside. Now if there its a fire, no one will be able to escape the room.

[Tom W.]

As long as they are image props they should be able to slide under the door 😄

[kob]

I'm having a similar problem with door hardware on sliding doors.  In some instances, the hardware is correctly shown on the jamb side at the interior of the operating panel.  But, in some cases it is shown on the operating panel where it overlaps the exterior fixed panel.  Which is, of course, impossible.

 

Here is a screen shot of two mirror image sliding doors in plan.  The door on the left has the operating panel on the right, so the hardware should be next to the right jamb.  The door on the right has the operating panel on the left, so the hardware should be next to the left jamb.

 

 

Here is a shot of the exterior in 3D from one side.

 

And then from the other.

 

The sliding door on the left is clearly wrong.  No amount of flipping the door or modifying the settings will get that door handle in the right spot.

 

I'm using Vectorworks 2024 on Sonoma.  I've just checked and I'm using the most up to date version.

 

[kob]

2024 Update 5.  Still not fixed.  Any update here?

[Matt Panzer]

Right.  This issue is very high on our list to resolve.  We hope to have it resolved in the next update but I cannot say for sure at this time.

[Tom W.]

On 6/7/2024 at 7:54 PM, Matt Panzer said:

Right.  This issue is very high on our list to resolve.  We hope to have it resolved in the next update but I cannot say for sure at this time.

 

Any news on VB-197852 (flipped Hardware symbols) Matt? Thanks

[Matt Panzer]

2 hours ago, Tom W. said:

 

Any news on VB-197852 (flipped Hardware symbols) Matt? Thanks

 

VB-197852 actually has a collection of handing related issues that are actively being worked on.  However, I do not know when (and for which version) the issues will be resolved.

[Jake Wilson]

Do we have an update on this yet?

[Tom W.]

5 hours ago, Jake Wilson said:

Do we have an update on this yet?

 

What VW version are you using? Your signature says 2023.

[Jake Wilson]

12 hours ago, Tom W. said:

 

What VW version are you using? Your signature says 2023.

Im running design suite, I've updated my profile information to show im using up to date Design suite but for some reason the display doesn't change?

 

in on 2025 v3

[Pat Stanford]

Have you edited your signature not your profile?  Directions are in my signature below.

 

[Jake Wilson]

2 minutes ago, Pat Stanford said:

Have you edited your signature not your profile?  Directions are in my signature below.

 

That did it Pat, Thank you.

[Tom W.]

On 2/7/2025 at 6:46 PM, Jake Wilson said:

Im running design suite, I've updated my profile information to show im using up to date Design suite but for some reason the display doesn't change?

 

in on 2025 v3

 

And are you saying you're still seeing flipped Door Hardware? I am not seeing it anymore: I believe it was resolved in VW2025 Update 3.

[Jake Wilson]

19 hours ago, Tom W. said:

 

And are you saying you're still seeing flipped Door Hardware? I am not seeing it anymore: I believe it was resolved in VW2025 Update 3.

Yes, still flipped and not able to swap the hardware on the doors.

 

I have tried the default symbols and made a few custom and still no luck.

[Matt Panzer]

21 hours ago, Jake Wilson said:

Yes, still flipped and not able to swap the hardware on the doors.

 

I have tried the default symbols and made a few custom and still no luck.

 

Hi @Jake Wilson,

Have you tried this in a new blank document?

[Jake Wilson]

On 2/12/2025 at 8:28 AM, Matt Panzer said:

 

Hi @Jake Wilson,

Have you tried this in a new blank document?

Yes, no change.

[Matt Panzer]

Can you please upload a small Vectorworks file showing the issue?