BUG - 2023 to 2024 Removes "Equipment Item" record data on existing Rack Elevations

[btgroves]

Yet another bug in ConnectCAD 2024...

 

I have a file with seven rack elevations that were already built, I opened this file in 2024 to make edits.  All the rack elevations already built, showed up correctly, but it seems the "Equipment Item" records are no longer associated with the Equipment Items in the updated 3D Racks.

 

This also causes the new "Make Rack Equipment Worksheet" to not populate with any data whatsoever.

 

To test this I deleted two equipment items that were in the 3D Rack that had been converted, I used Layout > Create Equipment to re-create these two deleted items, then dragged and mounted then into the same 3D Rack.  After doing this these two items showed up in the "Make Rack Equipment Worksheet" and any other worksheets we'd created to look for the "Equipment Item" record associated with this specific Rack ID.

 

I can post screenshots if necessary, or send over a file if needed, can we please get some traction on this?  This seems to be a significant issue with upgrading existing 2023 files...

[Nikolay Zhelyazkov]

Hello @btgroves,

 

Please send me a file showing the issue and I will look into it.

 

Best Regards,

Nikolay Zhelyazkov