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Update 1.1 for 2024 stuck at 99%


hollister design Studio

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  • Vectorworks, Inc Employee

Hey everyone - good news. We were able to reproduce the problem locally, and a fix to the updater is now live.

 

The problem was during cleanup, and other than having to force the Updater app to close, should have no other adverse side effects (the update will have completed successfully, and no large files should be left behind).

 

Thank you very much for the reports and sorry for the inconvenience!

 

 

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  • Administrator

We have yet to be able to replicate the problem in-house. If you could provide us with the UpdaterLog.txt file in the Vectorworks 2024 folder, that would help us to identify the issue.

 

In the meantime, please add the updater to your firewall or turn the firewall off before running it, and let us know if that works - thanks

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