Walls and Other objects not rendering in Viewport

[drock019]

I'm having a major problem at the moment.

 

Viewports that were previously displaying correctly are now updating without walls.  I'll open the file on another computer and update them and the walls will show but not in all the viewports.  Then I'll go back to the original computer and open the file again and it will render them correctly.  Is there something that might be causing this issue?  Is it possibly a lack of ram?  Will a lack of ram cause vectorworks jt not render the viewports correctly?

 

Currently I"m working on 2021 iMac M1 16 GB Ventura Vectorworks 2024

My other computer is a 2020 Macbook Pro 2.4 GHZ 8-Core i9 64 GB

 

It has happened on both machines. 

 

If it is the ram what items should be addressed first?  viewport layers and classes visibilities? purging unused items? deleting unused viewports?

 

*I added some screenshots.  the first image is rendered correctly showing the second floor wall.  The second image is how it rendered before I shutdown my computer and restarted it.

 

Thank you

Derek

Edited September 19, 2023 by drock019
uploaded supporting images

[Hernan]

@drock019 If this is happening on VW 2024 we have identified an issue with some wall geometry generation that has been fixed for 2024 Update 1. If you have a file you could share with us that shows the problem we might be able to try it and make sure this fix addresses it. Thanks.

[drock019]

1 hour ago, Hernan said:

@drock019 If this is happening on VW 29 we have identified an issue with some wall geometry generation that has been fixed for 29.0.1 (Update 1). If you have a file you could share with us that shows the problem we might be able to try it and make sure this fix addresses it. Thanks.

 

I've shared a screenshot of the version I'm using below.  Is there a way to send you the file directly?

 

Thank you

Derek

[rDesign]

24 minutes ago, drock019 said:

Is there a way to send you the file directly?

Click on the user’s name and then on the next page click on ‘Message’. Then you can send them a direct message with your file. I would also include a link to this thread so they know why you’re sending them the file.

[drock019]

16 minutes ago, rDesign said:

Click on the user’s name and then on the next page click on ‘Message’. Then you can send them a direct message with your file. I would also include a link to this thread so they know why you’re sending them the file.

 

Thank you!