Cloud Publishing - Does not Render anything

[S. Schmidt]

I've been fighting it all day trying to get some use out of this service. Last time I used it some months ago it was a mess, but at least after multiple tries I could occasionally get it to render a complicated final renderworks image. Now it will only "render" whatever was currently last in my file, making it pointless. 

 

Here is a screenshot of my current viewport to illustrate. I started a render and then stopped it. I uploaded to cloud sharing. I asked the cloud to render this viewport and what it spat out is on the left.  If I don't start the render cloud will "render" the preview not the settings I have saved. 

 

The last time I posted about cloud publishing issues I got almost no responses and nothing helpful.

 

Is this even a feature that anyone is actually using? If so....HOW? 

 

Edit: And Yes my company is a service select member. 

 

Edited July 31, 2023 by S. Schmidt

[inikolova]

Hi @S. Schmidt,

I can help you with cloud-related questions or issues. From what you are describing, it seems like you do not have the setting to render out of date viewports prior to export turned on.  

[S. Schmidt]

Circling back to this,

Thank you for attempting to help.

 

I have that setting on. 

I am still experiencing the problems where it just generates whatever the last update of the viewport was.

Sometimes if I change the render settings to hidden line and update it, then Change them back to final quality and run again I can force it to take. But not always.

 

If I try to publish as an image instead of PDF then it won't update no matter what I do.

 

Generally speaking each render attempt takes a quite a while so it's also a highly tedious issue to troubleshoot.