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Problem with detail viewport in my template file


Ben3B

Question

Hello each time the detail viewport function , the "arrow" of the annotation is very long and the layout is far away from my page in the sheet layer ...

I test in a blank new document and there is no problem ...

What in my template file could be at the origine of that problem ?

 

It come an idea, may my origin in my template file is modifying and not at the absolut 0.0.0 

 

i'll have a look 

 

detail viewport in blank new file ok 

image.png.1f3edb319b0cb6b8cefb345ca0b7fc2f.png

detail viewport in my template file 

image.thumb.png.fb1bb254971b374d9731f22399e665a4.png

image.png.a073c4984eb7eb74cbfc3ca6d30e788e.png

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On 1/25/2023 at 10:56 AM, Ben59 said:

Hello each time the detail viewport function , the "arrow" of the annotation is very long and the layout is far away from my page in the sheet layer ...

I test in a blank new document and there is no problem ...

What in my template file could be at the origine of that problem ?

 

It come an idea, may my origin in my template file is modifying and not at the absolut 0.0.0 

 

i'll have a look 

 

detail viewport in blank new file ok 

image.png.1f3edb319b0cb6b8cefb345ca0b7fc2f.png

detail viewport in my template file 

image.thumb.png.fb1bb254971b374d9731f22399e665a4.png

image.png.a073c4984eb7eb74cbfc3ca6d30e788e.png

no idea ?

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Hello here is a video that show the problem, the 2 VWX files, and my template file.

 

I 've a problem in my templates files, but I cant find from where it come , 
May I've to create a new template file from scratch in v2023, because my template files come from 2022 I think 😉

 

 

125489776_PBdetailvewportTemplatefile.vwx PB detail vewport blank file.vwx 2023_CCD_SL_KRD_D.sta

Edited by Ben59
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I was on the good way, here is the answer from french support:

"

Ce type de problème avec les fichiers modèles (templates) peut intervenir lorsque que ces fichiers sont récupérés depuis d'anciennes versions de VectorWorks.

En effet les outils évoluant les liens des fichiers modèles avec ces outils peuvent être modifiés.

Nous ne recommandons pas de faire migrer les fichiers modèles sur plusieurs années.

Et dans votre cas de refaire le fichier modèle à partir d'un fichier vierge de l'année en cours."

 

This type of problem with template files can occur when these files are recovered from older versions of VectorWorks.

Indeed the tools evolving, the links of the model files with these tools can be modified.

We do not recommend migrating model files over multiple years.

And in your case to redo the model file from a blank file of the current year.

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