jucrowell Posted December 18, 2022 Share Posted December 18, 2022 I cannot get MA3 onPC to connect to Vision. No matter what I try, vision fixtures just flash randomly. I updated drivers, and the VizKey plugin. Started vision first and setup DMX provider, then started MA. Vision/Viz Key joined the session via loopback and looks good. Patch matches, both come from the same MVR. Still no control from MA though... just random flashing. The same setup works perfectly with capture, I'm stumped... MA3 v1.8.8.2 Vision 2023 Quote Link to comment
Vectorworks, Inc Employee klinzey Posted December 18, 2022 Vectorworks, Inc Employee Share Posted December 18, 2022 Make sure you are running Vision 2023 SP2. It contains a fix for a VizKey issue. 1 Quote Link to comment
jucrowell Posted December 18, 2022 Author Share Posted December 18, 2022 1 hour ago, klinzey said: Make sure you are running Vision 2023 SP2. It contains a fix for a VizKey issue. Where can I download that version? I'm on the most up to date version I can find: 28.0.1.672714. 1 Quote Link to comment
Vectorworks, Inc Employee klinzey Posted December 19, 2022 Vectorworks, Inc Employee Share Posted December 19, 2022 Launch Vision and from the Help menu select Update Vision. This should download the latest version. 1 Quote Link to comment
DBLD Posted December 29, 2022 Share Posted December 29, 2022 I have run Update Vision and it says I am on the most recent version which is 28.0.1.672714, is this SP1 or SP2? Quote Link to comment
Vectorworks, Inc Employee klinzey Posted January 3, 2023 Vectorworks, Inc Employee Share Posted January 3, 2023 @DBLD That's SP1. I have asked our installer team investigate the issue. Till it's resolved you can manually download the installer from the customer portal. Quote Link to comment
Vectorworks, Inc Employee klinzey Posted January 4, 2023 Vectorworks, Inc Employee Share Posted January 4, 2023 @DBLD The issue with the Vision updater should be resolved. Quote Link to comment
DBLD Posted January 18, 2023 Share Posted January 18, 2023 Thanks @klinzey, I just updated to SP3 so its all working now. Quote Link to comment
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