Version 2023 NOT running on a MacPro under OS BigSur 11.7.1

[AWDC LAO]

Hello, Version 2022 running fine on a MacPro 5.1 BigSur 11.7.1.

V2023 installs perfectly, the program also starts up, but just before the workspace should appear the software crashes. 

With V2023 viewer, there is no problem and nothing wrong.

 

Indeed I work on MacPro 5.1, but it has been modernized by Mac specialists in the Netherlands to current standard standards to run BigSur. Amazing isn't it?

Unfortunately, although the minimum requirements are BigSur, the hardware meets the requirements as indicated on Nemetscheck's website, things go awry.

 

Mac Pro

  Model-ID: MacPro5,1

  Processorname: 6-Core Intel Xeon

  Processorspeed: 3,46 GHz

# processors: 2

  Totale aantal cores: 12

  L2-cache (per core): 256 KB

  L3-cache (per processor): 12 MB

  Hyperthreading-technology: activated

RAM: 96 GB 2x 3x16GB

Systemfirmware: 9144.0.7.6.0

  SMC-version (systeem): 1.39f11

  SMC-version (processorlade): 1.39f11

  Serie nr (systeem): CK12405PEUH

  Hardware-UUID: 581B0B24-3A72-5CB6-AC1F-F22C4B8AA2EE

  UDID: 581B0B24-3A72-5CB6-AC1F-F22C4B8AA2EE

  System Integrity Protection: deactivated

 

Thunderbolt-bus:

GIGABYTE

  UID: 0x00ED2BA798325400

  Routetekenreeks: 0

  Firmwareversie: 23.0

  Domein-UUID: 3777B4F9-7D7F-4E08-BB7C-207278A667FC

 

Radeon RX 590:

  Chipsetmodel: Radeon RX 590

  Type: GPU

  Bus: PCIe

  Sleuf: Slot-1

  Breedte PCIe-baan: x16

  VRAM (totaal): 8 GB

  Fabrikant: AMD (0x1002)

  Apparaatcode: 0x67df

  Revisiecode: 0x00e1

  Metal-familie: Ondersteund, Metal GPUFamily macOS 2

Monitor :

DELL UP3216Q: 3840 x 2160 (2160p/4K UHD 1 - Ultra High Definition)

 

BIG SUR 11.7.1  2TB:

 766 GB (765.995.180.032 bytes)

  Capaciteit: 2 TB (2.000.189.177.856 bytes)

  Activeringspunt: /

  Bestandssysteem: APFS

  Beschrijfbaar: Nee

  Negeer eigendomsrechten: Nee

  BSD-naam: disk9s5s1

  Volume-UUID: 8D669847-578E-4C81-93DB-03AFCDCBCC7F

  Fysieke schijfeenheid:

  Apparaatnaam: Samsung SSD 970 EVO Plus 2TB

  Medianaam: AppleAPFSMedia

  Type medium: SSD

  Protocol: PCI-Express

 

I hope the software developer will solve this major problem soon.

 

I am also aware that VW2024 will not work under BigSur and I will then have to make an investment in hardware amounting to +/- 7000€.

[Hanbo]

I have the same problem with my Mac Pro 5.1 I am wondering if the system specs aren't quite right and you need an intel chipset that runs avx. Cinema 4d and redshift most recent release will not run due to this requirement.

[AWDC LAO]

What you say is true for CINEMA4D, but nowhere is it written in the hardware specifications that AVX is necessary for VW.

Then how do you explain that I can boot and use the viewer version ? I agree it is a stripped down version, but still.

It would be very harshly unsympathetic to exclude this type of Mac.

[rDesign]

If you haven’t already, I would send in the Crash Logs to Vw and see if they can offer any assistance. 

Edited November 14, 2022 by rDesign

[Hanbo]

Just had this from VW which worked for me

 

Rename the Cineware folder to something like Cineware OLD, from /Applications/Vectorworks 2023/Cineware

[Dave Donley]

Since this is a Mac Pro 5,1 like Hanbo, renaming Cineware folder is the workaround here as well @AWDC LAO

 

We will work to detect the absence of AVX and avoid the crash.  All Renderworks functions, textures, etc will be off.

 

Was not expecting AVX to be a factor so I did not include it in the system requirements for 2023.  These computers are older than what we have available to test in-house.

https://support.apple.com/en-us/HT202888

[AWDC LAO]

Dear, will there ever be an SP version for the MacPro's 5.1 that do not support AVX.  My MacPro 5.1 works perfectly with version 2022 under BigSur. Too bad there was no announcement from the software developer, that AVX support is absolutely necessary. The problem is in the CineWare folder which is structured differently. The integration of RenderWorks and Redshift runs differently in VW2023 ! I know that the close cooperation between CPU and GPU is important for fast rendering and so it will be a necessity in the long run.
It would please many if there is a subversion of VW2023 that runs for one more year on older computers. That way we are able to look forward to a new Mac. Today, most new MacPro's or Mac Studio are hard to come by with the effects of the conflict in Ukraine.

 

Translated with www.DeepL.com/Translator (free version)

[Johan de Groot • LYVR]

Yes same here. Please fix this!

[Johan de Groot • LYVR]

6 Mac pro’s 2010 working perfect with vw2022, but not with 2023

[Johan de Groot • LYVR]

And not planning to buy a newer Mac Since these Mac pro’s are perfect machines!

[Jim J]

Is it possible to verify or have a list of which Mac Desktops and MacBook Pros are compatible with VW 2023 without having to investigate the processor capabilities.  The VW site seems to list M1 Apple processor a lot, but a lot of people are not able to afford the most current Macs, naturally.  Thank You.

[david on orcas]

I discovered the same crashing problem on my MacPro 5,1 running on Martin Lo's version of Open Core with Big Sur.  Changing the name of the Cineware folder, did finally allow VW 2023 SP2 to open, however, textures wouldn't render at all.  Updating to SP3, a new Cineware file was created and I was able to open VW 2023, however still had texture rendering issues:(  

(VW 2022 works fine.)

[Eric Mousse]

Hi, I have the same problem with my Mac Pro 5.1 and Big Sur, but renaming the Cineware folder doesn't change anything, VW 2023 doesn't launch. Any ideas? (VW 2023 SP4)

 

 

Edited May 13, 2023 by Eric Mousse