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Version 2023 NOT running on a MacPro under OS BigSur 11.7.1


AWDC LAO

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Hello, Version 2022 running fine on a MacPro 5.1 BigSur 11.7.1.

V2023 installs perfectly, the program also starts up, but just before the workspace should appear the software crashes. 

With V2023 viewer, there is no problem and nothing wrong.

 

Indeed I work on MacPro 5.1, but it has been modernized by Mac specialists in the Netherlands to current standard standards to run BigSur. Amazing isn't it?

Unfortunately, although the minimum requirements are BigSur, the hardware meets the requirements as indicated on Nemetscheck's website, things go awry.

 

Mac Pro

  Model-ID: MacPro5,1

  Processorname: 6-Core Intel Xeon

  Processorspeed: 3,46 GHz

# processors: 2

  Totale aantal cores: 12

  L2-cache (per core): 256 KB

  L3-cache (per processor): 12 MB

  Hyperthreading-technology: activated

RAM: 96 GB 2x 3x16GB

Systemfirmware: 9144.0.7.6.0

  SMC-version (systeem): 1.39f11

  SMC-version (processorlade): 1.39f11

  Serie nr (systeem): CK12405PEUH

  Hardware-UUID: 581B0B24-3A72-5CB6-AC1F-F22C4B8AA2EE

  UDID: 581B0B24-3A72-5CB6-AC1F-F22C4B8AA2EE

  System Integrity Protection: deactivated

 

Thunderbolt-bus:

GIGABYTE

  UID: 0x00ED2BA798325400

  Routetekenreeks: 0

  Firmwareversie: 23.0

  Domein-UUID: 3777B4F9-7D7F-4E08-BB7C-207278A667FC

 

Radeon RX 590:

  Chipsetmodel: Radeon RX 590

  Type: GPU

  Bus: PCIe

  Sleuf: Slot-1

  Breedte PCIe-baan: x16

  VRAM (totaal): 8 GB

  Fabrikant: AMD (0x1002)

  Apparaatcode: 0x67df

  Revisiecode: 0x00e1

  Metal-familie: Ondersteund, Metal GPUFamily macOS 2

Monitor :

DELL UP3216Q: 3840 x 2160 (2160p/4K UHD 1 - Ultra High Definition)

 

BIG SUR 11.7.1  2TB:

 766 GB (765.995.180.032 bytes)

  Capaciteit: 2 TB (2.000.189.177.856 bytes)

  Activeringspunt: /

  Bestandssysteem: APFS

  Beschrijfbaar: Nee

  Negeer eigendomsrechten: Nee

  BSD-naam: disk9s5s1

  Volume-UUID: 8D669847-578E-4C81-93DB-03AFCDCBCC7F

  Fysieke schijfeenheid:

  Apparaatnaam: Samsung SSD 970 EVO Plus 2TB

  Medianaam: AppleAPFSMedia

  Type medium: SSD

  Protocol: PCI-Express

 

I hope the software developer will solve this major problem soon.

 

I am also aware that VW2024 will not work under BigSur and I will then have to make an investment in hardware amounting to +/- 7000€.

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I have the same problem with my Mac Pro 5.1 I am wondering if the system specs aren't quite right and you need an intel chipset that runs avx. Cinema 4d and redshift most recent release will not run due to this requirement.

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What you say is true for CINEMA4D, but nowhere is it written in the hardware specifications that AVX is necessary for VW.

Then how do you explain that I can boot and use the viewer version ? I agree it is a stripped down version, but still.

It would be very harshly unsympathetic to exclude this type of Mac.

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  • Vectorworks, Inc Employee

Since this is a Mac Pro 5,1 like Hanbo, renaming Cineware folder is the workaround here as well @AWDC LAO

 

We will work to detect the absence of AVX and avoid the crash.  All Renderworks functions, textures, etc will be off.

 

Was not expecting AVX to be a factor so I did not include it in the system requirements for 2023.  These computers are older than what we have available to test in-house.

https://support.apple.com/en-us/HT202888

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