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Crashing with Artistic Renderworks


LarryAZ

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Not sure why Katie hasn't responded to this tread. I got this email from her earlier.

____________________________________________________________

Larry,

The problem will be fixed with an upcoming maintenance release.

We aplogize for the inconvenience this may cause.

Respectfully,

Katie Roberts

Tech Support Specialist

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  • Vectorworks, Inc Employee

Hello LarryAZ:

The three transom-like windows in the one wall are defined strangely. From the front view they look like nested rectangles that are offset vertically. The inner rectangle is below the outer trim for the window, so that the glass of the window would be below the trim.

There is a bug where Artistic RW will crash in siturations like this one. The only cases I know of are with plugin windows that are defined strangely like this one. I tried converting this plugin window to 3D polygons and rendering, but ArtRW reported an out of memory error and didn't render anything (it didn't really run out of memory). I could track it down to the particular polygon, but since this plugin appears to have strange dimensions, it may be easier to fix it by correcting the plugin window parameters. If the values you have for these are what you want, please let me know and we'll see if it is a plugin bug.

Thanks for the info,

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Dave,

I just spent more time on this house and realized you were talking about the clearstory windows. I wasn't thinking of them because they are not supposed to have a transom. I just unselected the transom on all three and now it renders perfectly.

I guess the bug IS in the plug-in as you suspected. Should be some kind of error checking to see if their is room for a transom.

Thanks for your help figuring it out.

Larry

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