VW2023 - Changing Sheet Layer Viewport View Causes Viewport to Jump to Centre of Page?

[Kevin McAllister]

Hello,

 

Whenever I change the view of a sheet layer viewport, the viewport jumps to the centre of the sheet page. Is this a bug or a new intended behaviour. As someone who duplicates and repurposes a lot of viewports, this behaviour is very inconvenient.

 

Kevin

 

[Kevin McAllister]

This has to be a bug. It's slowing my workflow down a lot.

KM

[E|FA]

Could this fix it?

 

Edited September 21, 2022 by E|FA

[Kevin McAllister]

8 hours ago, E|FA said:

Could this fix it?

 

 

Not at all related. The physical sheet layer viewport is actually moving, not the view.

KM

[Kevin McAllister]

 I'm sort of surprised no one from NNA replied here given its a new release. I guess I'll find time to file this as a bug.

KM

[Kevin McAllister]

Well I tried submitting it using the Service Select support form. Not sure that it works, not even an automated reply. Submitted my question last week and haven't heard anything back... "Priority Support"

 

I miss my old Canadian distributor. Their support was very responsive. I also miss JimW on these forums.... 😕

 

Kevin

 

[E|FA]

23 hours ago, Kevin McAllister said:

Well I tried submitting it using the Service Select support form. Not sure that it works, not even an automated reply. Submitted my question last week and haven't heard anything back... "Priority Support"

 

Feel free to add a vote to this Wishlist item:

 

 

[Kevin McAllister]

5 minutes ago, E|FA said:

Feel free to add a vote to this Wishlist item:

 

Voted for it long ago 🙂

 

@jblock is there a known issue with the Service Select support form?

 

Kevin

 

[jblock]

@Kevin McAllisterThe only issue with the Service Select support form is the Auto-Reply is currently not working. This means you are not notified of your case number when the case is submitted. The tickets are still all submitted to our internal system. If you submitted a support request and have not received a reply, I will be glad to investigate and make sure we get you an answer as soon as possible.

 

Thanks!

[Kevin McAllister]

38 minutes ago, jblock said:

@Kevin McAllisterThe only issue with the Service Select support form is the Auto-Reply is currently not working. This means you are not notified of your case number when the case is submitted. The tickets are still all submitted to our internal system. If you submitted a support request and have not received a reply, I will be glad to investigate and make sure we get you an answer as soon as possible.

 

Thanks!

Thanks Joseph. I has some followup after posting earlier today.

Cheers,

Kevin

 

[Andy Broomell]

@Kevin McAllister – I just noticed this behavior in 2023 as well:

 

 

 

 

I filed a bug report: VB-191056

[Kevin McAllister]

16 hours ago, Andy Broomell said:

@Kevin McAllister – I just noticed this behavior in 2023 as well:

I filed a bug report: VB-191056

 

My case was forwarded to the engineers. Not sure what the outcome is. It happens in any file brought forward from previous versions, including the VW templates, which also seem to have been migrated. If you start with a completely blank file it doesn't happen....

 

Kevin

 

[Kevin McAllister]

Bumping this. Still seems to be an issue in SP4 😕

Kevin

[Andy Broomell]

Yes and it’s super annoying 😞

[Kevin McAllister]

Bumping this.

 

@JuanP or anyone at Vectorworks, will this bug ever be fixed? It costs a lot of time in realigning viewports.

 

Kevin

 

[Kevin McAllister]

Ok, it turns out this bug has gotten even worse. Now if you change the scale of a viewport it jumps to the centre of the page too 😟

@Andy Broomell is it doing this for you too?

 

Kevin

 

[Andy Broomell]

Yes, since this bug appeared, my experience is that viewports have always moved upon changing scale, which is something I do frequently. Incredibly annoying.

[E|FA]

A similar annoyance is the content of the Viewport moving around (the VP itself stays in place) when Section Markers are extended (even if extent not set by the marker), and Grid Line or Elevation Datum lengths are changed.  Possible user error?  

[Kevin McAllister]

Unfortunately not fixed in SP7 😕

 

KM