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Vision dongle not recognized



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It's strange. Earlier Vision 2022 started with no problem. After running an update on Vision 2022, it no longer recognizes to dongle license. I'm pretty sure that the license is valid until February 2023. It did allow me to install Vision 2023 with no problem. I have an email in to tech support.


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  • Vectorworks, Inc Employee

Vision will install in demo mode if you don't have a serial number or a valid dongle.
If the dongle expired before 2023 was release it will allow you to run Vision 2022 but not Vision 2023.
Depending on how old your dongle is, it may have just died. Vision dongles contain a battery for the internal clock.

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