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Is it recommended to uninstall a previous version before installing a new version for the cleanest upgrade or can new versions be installed regardless of old?

..all going well until 91% installed..been hanging on 'creating uninstaller' for 20mins or so...PC stil running ok otherwise. Any thoughts, force shut down & start again or wait a bit longer?!

Strange issue. I installed Vectorworks like always. I left the Vectorworks 2017 folder (fresh install, new computer) sitting in my 'user~Applications' folder. Thats the main, regular old applications folder. I went to download some online content via the resource browser. It failed. Gave me an error saying I don't have the permissions to change my Vectorworks 2017 folder. Selected the folder, hit CMD+i to get info. Sure enough, I have administrator rights to that folder. Read and Write. Called Apple support. Asked why I wouldn't be able to write to that folder. Stumped, the support guy got two senior engineers on chat. According to Apple, apparently, you can no longer set permissions on the Applications folder itself. I attempted to add myself with administrator rights to the Applications folder. It fails. Since the Vectorworks folder is INSIDE the Applications folder, I can no longer download things using the Resource Browser in this configuration. This seems insane to me. Anybody else seen this? My workaround is to just move my Vectorworks 2017 folder to someplace else. Any suggestions? They suggested the desktop, but that is such a mess I hate to leave full application folders sitting on there. Apparently the 'Can't set permissions on the Applications Folder' is a new development or 'un-documented feature' on Apples part. This worked fine back in January when I built this machine. I'm guessing one of the OS updates introduced this.

Ive recently tried to install VWX 2014 on a new machine and i got the following error when entering my serial number (see attached screenshot) any ideas what this means / how to resolve this ? Although the screenshot is from vwx 2017, this is from a trial i downloaded as i was seeing if the issue was with my computer (which it seems to be). I get the same issue with 2014 using my own serial number. I know the screenshot says to contact the sales rep, but they are now closed for the holidays so wondered if anyone had experience of this error ?