Mark Mosher

Hi Parker, Not sure if this is relatable for your setup, nor if I understand your question properly [too many Show-plans in my brain today]. I have always [when using VW2019] found that if I startup VW from my iMac dock, then your issue is mine as well with regards to Palettes repositioning on their own. However, if I start up VW by cicking an existing drawing from my documents folder, then all works as expected with all Palettes staying put. Hope this helps

Hi Katherine, I think you have the same iMac I currently use. I had the same issue, although reverted back to SP 1 which seems to have alleviated some hangs. [I had reset my User Folder/prefs, along with re-install to SP 2 but ultimately had to go back to SP1]. I am about to setup a new machine with 4GB VRam as it has been suggested that 2GB VRam is insufficient in some cases. Mark

I think I have solved my issue. I had 90 Sheets of various viewports [preset room layouts] where I would edit then publish individual sets of sheets as required. I deleted all sheets [working off of a back-up copy...], and now no more spinning beachball. I have all design layers intact still. VRAM might very well be an issue, but for now and for me, this is a reasonable fix. Thanks all.

Hi bjoerka, The no-go is that nothing had improved, same lengthly spinning beach ball after any click. Anyhow, I have reinstalled completely and have not updated to SP2. I shall see where that goes. Thank you for your help.

Hey Kevin, thank you for jumping in. I have tried the Compatibility drop down selection as well as do not use Multi-Pane Views. I have tried a new empty file, same outcome with a few lines and squares. Very strange. Maybe my iMac specs are too low. SomethIng I can most likely have upgraded..

Ugh, sad to report that it is a no-go for me on this potential fix [revert to SP 1.1]. Perhaps others will have additional things for me to try.

thank you bjoerka, will give this a "whirl".

Hi all, I have upgraded from 2015 Designer to 2019 Designer SP2 recently. Am now experiencing the spinning beachball with increasingly longer spin times as my work continues, sometimes ending with a Forced quit. Almost every click causes the spin. Watching muy Console Log while this spinning is happening, I get many many lines of the Message NSGenericException -- The window has been marked as needing another Display Window pass, but it has already had 3 Display Window passes. Restarting has no effect, nor did re-installing the application. I am, however, using Batch Converted files [event facility] with all of the same content from 2015. 2019 Designer SP 2 27"iMac Late 2015 Intel Core i5 3.2GHZ 16GB Ram 1TB HDD Radeon R9 M380 2GB VRam ASUS PB328 Monitor OSX 10.14.1 Any suggestions would be super helpful, thank you. Mark

Hi jmartinarch I have VW2015 Designer, and so far have had no issues with OS Sierra. Regards

Hi Chris, If you are referring to an iPad or other similar product, then sorry to have misunderstood your question. If not, however - I use also a Wacom Intuos Medium tablet. Works fine for me, although I do fairly simple 2D Drafting. Has been very stable with VW 2015 and 2014, speaking for myself only. Good luck Mark

Hi Jim, File size is 5.8gb [Designer-DownloadAllContent-2014-202999] Sorry to ask, but how do I send you the log file? Thanks Jim Mark

Hi Jim, hope I am in the correct place.. I am having content installation failures. The application seems to be installed ok [operative word here is "seems"]. I have checked permissions for both the package as well as the app itself. Any ideas/should I re-install 2014? I have downloaded the package using multiple browsers multiple times. Thanks Mark

Hi Dave, Working OK with my stuff. anyone else?? Maybe try reinstalling? Fun stuff.

Aha!! I am using 2d objects as well as symbols. Will keep that in mind for my next drawing. Lots to learn yet!! Thank you willofmaine, and Peter as well.

Why does my "view" keep switching back to Top/Plan on its own? I hope someone can point me in the correct direction for some possible fixes, as it is rather frustrating. Thank you iMac 3.06 GHZ - 4GB Ram VW2011 Designer - RW