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Ben Atwood

Vectorworks, Inc Employee
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About Ben Atwood

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    Greenhorn

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  • Occupation
    Software Engineer
  • Location
    United States

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  1. The application there is the launcher I was referring to.
  2. @rDesign If it is stuck saying "please wait while we update your account", I would just try to log in again later. Our servers are very busy at the moment while updating everyone's accounts. Sorry for the inconvenience. If it isn't stuck and says you can't log in, try using the "forgot Username or Password?" link (or the "Can't access your account?" link on the Cloud website) to reset your password.
  3. @Kevin McAllister: This is hopefully the last time you will see that dialog. Going forward, the app should auto-update to the latest version instead of asking you to download the newest installer. The installer is also used for computers which do not have Vectorworks installed, so that is why it installs to the Applications folder by default. Regardless of where you install it to, if you run the launcher included in the installer DMG you downloaded, the Cloud menu log-in should work correctly afterwards.
  4. I've seen this problem before, but it seems like you have also tried the workaround that has worked for me; using the eyedropper. Can you verify that you have Pen Attributes and Line Attributes selected in the Eyedropper Preferences dialog? Did you try eyedroppering from a plain rectangle instead of another plant? If you're still having the problem, can you copy the plant into a blank file and post it here? Or you can report a bug; there is already a report for this particular issue, but if the eyedropper does not fix it, it may be different.
  5. Can you describe the problem you are having more specifically, and/or provide a shapefile that is causing the problem? Shapefile import is an active feature of Vectorworks, although there are some specific bugs that we are looking into. Any details about the problem you are having will help us resolve them more quickly. Have you contacted Tech Support about it?
  6. This should work just as you expect, and hybrid site models built from both 3D polys and 3D loci appear to work fine after some brief testing. If you want to add points to an existing site model, right-click on it and select "Edit Source Data", then create the points. Or, copy-and-paste them if they already exist in your drawing outside of the site model. After exiting out of the source data, click "Update" on the object info palette for the site model, and the points should be incorporated.

 

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