Update: With no responses, i purchased it new for a bargain $1000? (regularly $2000+)plus $200 shipping --canon is replacing this model--, and after getting it up and running, so far i have to say i'm very pleased with the print quality and amazing price since it also comes with a stand, roll feed,paper cassette, networking and 1 year on site service. for a 24" media printer, it's not a small machine but it's all i need. Software instruction is poor and tech support for use on mac could be better informed.