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Tamsin Slatter

Vectorworks, Inc Employee
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Everything posted by Tamsin Slatter

  1. Yes, this is the case with the Clip Cube. I just tested it, and it displays hollow even in a viewport. I am more than happy to raise this with our engineering team and see if it is something that can be changed, via an enhancement request. Of course, in a section viewport, even one created with the clip cube, it's possible to display the section plane with graphics from a selected class, but I assume you want to show in a 3D view.
  2. I'm sorry to hear it didn't work, but I am guessing something was wrong in the workflow, as I have used and taught this method many, many times. For success, you must use the class that is generated by the system - not create it yourself. The presence of any other site modifier in the file will automatically create the class - so if you have no other modifiers, create a Grade Limit, and you'll see the class created. Use this class for your 3D Polygon and it will become a modifier. If you still have problems, please post a link to your file, and I'll take a look as soon as I get a chance.
  3. Hi We have the final release with our engineering team for final testing, so would recommend waiting for a couple of days just to be certain that Apple haven't thrown in any surprises last minute.
  4. Yes, that will work. A NURBS curve, NURBS Surface, or 3D Polygon placed in the Site-DTM-Modifier class becomes a site modifier. It's the ultimate tool in the site modelling kit-bag.
  5. You're welcome. And check out Vectorworks University. You'll love it!
  6. Hi Is your "elevation" layer a 2D drafted elevation? I'm guessing this because you mention drawing guidelines from your plan. If it's 2D only, then the plants you've used within the Plant tool will not show. If your entire garden was made from 2D/3D objects (Plants, Walls, Site Model, Hardscapes, then these would have both 2D and 3D properties, and you would just be able to create an elevation view in a viewport. But, if it's 2D, don't worry, there are many 2D plant objects in the Resource Manager, that you can simply place in your 2D elevation. In the Resource Manager search box, type: Xfrog AND Elev (Exactly like that, with AND in caps). This will show you a huge range of 2D images of plants that you can drop into your elevation. If you haven't found it yet, I recommend you take a look at the newly launched Vectorworks University. Click the button for Vectorworks Landmark and you'll find some excellent, free, course material there to help you. If you're already comfortable with the Basics, I recommend you take a look at Site Design to discover all the wonderful tools that will give you simultaneous 2D and 3D.
  7. No, that should be fine as long as your geometry is close to the internal origin (within 5KM).
  8. Sorry to hear of your problems. To answer the question about crash reports, if you have Verbose error logging turned on, your crash logs are automatically uploaded to our engineering team. (Vectorworks > Preferences > Session tab). Regarding origins, the key thing is that the geometry is close to the INTERNAL origin and that there is nothing greater than around 5KM from the internal origin. The user origin is used to represent real world coordinates overlaid on the internal origin. If you are referencing files together, it is recommended that the same coordinates are overlaid on the internal origin in all files in the project.
  9. Yes, that's the resource to duplicate. Yes, you will need a separate report for each set of criteria that you wish to use. It's easy to do - just right-click and choose Duplicate. Name the duplicate as you want, then right-click and Edit.
  10. On the Resource Manager, locate the worksheet and duplicate it (as many times as you need for each different report). Then edit each and set its criteria. Then drag the relevant report on each sheet.
  11. The Object Info palette. It has a name field at the bottom, which you can use to name any object. But the criteria method should also work on your worksheet. Just right-click on the row header that has a diamond on the left, and choose Edit Criteria, then choose Layer is xxx. You can click more choices to add further criteria.
  12. Our UK tech team will handle this for you. Please email uktech@vectorworks.net and include the serial number.
  13. Our UK tech team will handle this for you.
  14. This represents a huge amount of work from the Customer Success Team in the US, and is just the start of a very exciting project. Well done to all involved, and thanks for creating such a great platform.
  15. Good point - didn't go far enough with my explanation, sorry! Unchecking the box will stop any green boxes being created in future. Thanks Juan! (The green boxes can be useful to help you create a key plan if you have many cropped viewports of a large site. That's what they are for.)
  16. When you double-click a viewport and choose to go to a design layer, you have the box checked to Add a Reference Crop Object. Uncheck that, and it won't create the green rectangle.
  17. If you run Tools > Origin > Center Drawing on Internal Origin instead of moving the geometry, it will move to internal 0, but will retain the original coordinate system. Viewports will still work too! This is useful of you are collaborating with others and the coordinates are important.
  18. After deleting far away objects, try running Tools > Origin > Center Drawing on Internal Origin and then click OK.
  19. The criteria for selection and visualization is much expanded too - not just looking for record data.
  20. HI Lisa How about File > Batch Convert? You can point it to a folder, and then the output will go to a folder you specify, or you can convert in place (only if you have a really good backup strategy!)
  21. No... it's a diagrammatic explanation of the functionality I'm afraid. To get through the history of a chamfer, shell, and fillet just double-click as you would before with other solid operations. This will take you through the history right back to the original poly that created the extrude. In addition, if you select a Fillet, Chamfer, or Shell you have the Modify button with which you can change what you've applied to the object.
  22. The trick here is to use environment lighting for reflections, but a different background is displayed in the model. If you look at the glazing, you can see the reflection of the warm sunny light that is introduced with the Physical Sky Mostly Sunny, while on the Background tab, it's using the Physical Sky for reflections and a plain grey for display.
  23. This definitely looks like a graphics card issue. Go to the graphics card manager software and ensure that Vectorworks 2019 and Vectorworks 2020 are listed in the programs list. Also ensure that the high performance card is NOT set to Auto-select but is set to use the high performance card all the time. Regarding problem 2, try View > Unified View.
  24. @lisagravy If you want to upload the file to Vectorworks Cloud Services, you are welcome to send me a link to it, along with Bryan. We'll work on it together from both sides of the Atlantic!


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