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Tamsin Slatter

Vectorworks, Inc Employee
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Everything posted by Tamsin Slatter

  1. If you have made your own file, you could just put that file in the folder structure as described above, and then add to it using the method I describe above. Good luck.
  2. Every time you make a new plant in a project, right click on that plant and choose Export Plant. Choose the following location: Libraries > User Folder > Object Styles > Plant. The first time you do this, a new file will be created called Exported Plant. For subsequent exports, choose this file. This file will always be available when you use the Plant tool's resource selector. When you upgrade Vectorworks, files within this folder structure will automatically migrate to the new version without you having to remember where they are. Edited to add that once the new file is created, you will need to go to the Resource Manager and click the cog icon. Then, choose Refresh Libraries.
  3. Check that the None class is visible, and that Class Options is set to Show/Snap/Modify Others.
  4. Hi Nicky If you choose File > New > Use Document Template, you will find a new template on the list called Landmark Metric UK (Garden Design). This file contains all the classes that you used on your college course Nicky... and a few more. We've built it into the software this year. We running a webinar on this in the UK, specifically for our customers who have an active Vectorworks Service Select contract. It's on Friday 7th February, and I'll be running it to talk you through all he features of this template: https://register.gotowebinar.com/register/138063878906351117 Hope that helps. If you particularly want to use the old file, you will need to open and save it in 2020 first. Then, you will be able to import classes from it. But beware - this may watermark your file as the template was originally worked on in your student licence.
  5. If you have Vectorworks 2020, I would explore the Hardscape tool again and look at the new Aligned Slab option for the 3D element. Very flexible! Also, Hardscape 2020 is available in Vectorworks Architect too.
  6. I recommend you take a look at the Site Design course in Vectorworks University Site Design Course, which will take you through the process of creating a site model.
  7. Do you have the latest service pack? If not, please test after installing that. If you still have the same problem, I recommend you contact technical support and see if they can assist you.
  8. Choose Tools > Options > Vectorworks Preferences and click the User Folders tab.Then click Reveal in Finder. This will take you to the User Folder. This is where you will find your templates and any other customisations. The Applications folder has the original installation, but customisations are stored in the User Folder.
  9. Do you have a custom line type active as the default on your attributes palette?
  10. Are there objects in the file that are a long way (greater than 5 KM) from the internal origin? If there was an imported DWG file that started the workflow, this could be the culprit.
  11. I have established that the elevations within the surface modifiers are indeed relative to the surface of the hardscape. I am looking into this further with our engineering team. Internal ref number: VB-167722
  12. Have a look at the Text menu. Is there font and font size selected?
  13. Before you insert the Stake, click the Stake Tool Preferences, upon the Tool Bar. Here, you can choose the desired Label Reference. Click OK and then insert the Stakes. If you've already inserted many Stakes, use the Select Similar tool to select them all, and then change the Label Reference field on the Object Info palette.
  14. Can I suggest you get the file over to the UK Service Select support team on ukpremiumtech@vectorworks.net? They will take a look at it for you.
  15. Glad you have found a solution. Just a thought for you - perhaps you could have used Roof Faces instead of a full roof to create the various elements of the Mansard. Then, with 3D symbols for the windows, you can insert them into the Roof Face and create the dormers.
  16. You need to double-click on the geometry within the viewport, rather than white space. If that still doesn't work, you can right-click to access the same options.
  17. @Will That's an interesting idea. Some kind of alert that the geometry is scattered far and wide and likely to cause problems could be a useful feature. I will document it.
  18. It looks like you have turned off Cast Shadows on the same palette. This will cause the light to run through any object. Turn on Cast Shadows and all will be well.
  19. By default, the light source within the instrument is turned off. However, it's easy to turn them on. Go to Window > Palettes > Visualization and click the Lights tab. You'll see the list of lights. There is a column where you can turn them on. Note that you can also control each light source independently in different viewports.
  20. Are you sure there is nothing in the file that is far from the internal origin? Even if it's not visible, it will still cause this problem.
  21. Hi @Vectorworks Novice I know that my colleague in the UK has contacted you by email. However, I also wanted to point you to some excellent training resources. Now that you've done some basic training, perhaps it's time to move onto the tools that will offer you the huge benefits of your move. Have you had a look at Vectorworks University yet? You can sign up free of charge: https://university.vectorworks.net/ Once you've logged in, take a look at the Architect section. You'll find more courses there that will enable you to make full use of your software: https://university.vectorworks.net/course/index.php?search=Vectorworks-Architect I can also really recommend this webinar: https://university.vectorworks.net/mod/scorm/player.php?a=146&currentorg=articulate_rise&scoid=292
  22. Interesting that it is happening across files. But we'd love to help. I'll open a support case and drop you an email.
  23. Andrew, as you are a UK Service Select customer, please submit the file to our UK tech support team who will be happy to look into it for you. uktech@vectorworks.net.
  24. If the geometry has been centered, you may still have other geometry that is far away from the Internal Origin. This can happen when importing DWG files for example, where the draftsperson may have left geometry scattered far and wide. Create a saved view of your current layer and class visibility. Make all classes and layers visible. In a Top/Plan view, draw a circle over your site with a radius of 5KM. Deselect the circle and click Fit to Objects. Is there anything outside the 5KM circle? If so, this is causing the problem and needs to be removed, or moved within the circle. Once you are happy that everything is within the circle, run Tools > Origin > Center Drawing on Internal Origin. The command will report that the most distant geometry is 5KM from the internal origin. Once complete, delete the circle, and restore the saved view. This should resolve the problem.


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