jeremyb

When I open any file, the tool palettes are not populated with any icons - I have to choose icon view option for these to appear. See screenshot. They can disappear again if I leave the programme window and then return to it. Annoying little bug - can I fix it?

I installed Mohave last week and now VW 2016 crashes all the time with no warning. I was just happened twice after being opened for a minute or so. Is this a known bug, can it be fixed?

When I open VW 2016 the basic tool palette is blank, but repopulates when I select view option.

Hi Jim - have you had a chance to have a look at my problem file? I have an impatient client you wants his plans!

I was working on a file yesterday all was fine. This morning I added plant lines and since then the dic is unusable with constant spinning beachball and is consuming up tp 100% CPU. I have deleted the plant lines and a stipple. No good.

Jim Apologies delayed reply, but thanks for the info re the references that makes sense now, I had moved the file and as it was set as an absolute refence VW could not find it. Sorted.

Jim The I/O error pops up at regular intervals when the file is open. There is a pdf file imported on to one of the layers, but I have deleted and re-imported this since I moved the main file, so it should have the right location reference, but might this cause the problem? Not sure what the different reference paths mean on import actually, absolute or otherwise, can you explain, if you have time? Thanks.

Jim - you are a star, at least in part! The plant geometry component classes had somehow turned themselves off, when turned back on the graphics reappeared. So that's solved that one, thanks. The i/o error is still happening though. I am not using a server, the file is on my hard drive, I did move it to the desktop but, as expected, this has no effect. Any idea?

I am having a nightmare trying to complete a planting plan. I am importing existing plant symbols from other files, incl from a My Resources folder. When I import and place many of these symbols they either have no visible 2d graphics (even when I try to edit these) or the graphics just disappear after a time. This icludes both colour fills and whole symbol disappearing. Mass plants option is tuned off. Am also getting an error message concerning a General Failure to open a File. This is very frustrating and I hop e someone can help me as VW is becoming unworkable - I can't afford to spend all day on one simple planting plan! - see attached screenshots.

Thanks Jim. My hard drive failed on Friday and I think my problems with VW stemmed from this, so all seems ok now on re-installing to a new drive. Fingers crossed.

According to VW Help, when editing a plant definition the Plant database should open automatically. But it doesn't with me, what opens is the Plant List window, which I don't want, and I can no longer use selected plant in Vectorworks database command, seemingly as the plant list dialogue is in the way.This seems a bit like VW 2015 behaviour again. Is there a way to get back to how this should be? Frustrating as VW 2016 was working well for two days!

Update - I have uninstalled VW again incl deleting Library Preferences etc and all seem as ok now. I think that Filemaker must have got corrupted somehow.

I have been running VW 2016 successfully for a couple of days but today I have been unable to open the Plant Database, receiving this error message 'vw plants.usr is damaged and cannot be opened. Use Recover commande to recover this file' -as attachment. How do I use this Recover command anyway? I have re-installed VW and when I try to access the Plant Database my whole system freezes up with spinning beach ball. Help.

Jim Is there any way that you can push Apple and/or Adobe on this . It is infuriating not to be able to export to pdf.

Panic over - just realised that this error was caused becasue the firewire lead to my external back up drive had come out!

This morning I am getting repeated I/O error messages popping up on screen saying: 'Internal Error - general failure encountered during disk I/O operation. (Failure on attempt to open file)'. See screenshot. Any idea what this is about and how I can stop it?

Any progress on this yet Jim?

I have one VW file which seems to be very resource heavy as I keep getting the spinning beach ball. The files size is 35Mb and does contain a lot of colour fills, but no 3D. I upgraded my Ram to 12Mb this afternoon but this seems to have had no effect. Is there anything that I should be doing to stop this happening - it is making the file almost unworkable?

Problem A: same as for RGyori - when I Export to PDF the resulting files views perfectly in Adobe Reader, but is garbled when printed. But printing as pdf to Preview both views and prints perfectly. So this seems to be a problem with Adobe. Problem B: Jim, the printing worked fine when I followed the instructions to create a custom page size. Does this mean that if I want to flip say A4 on its side to fit my drawing that I will now always have to do this with a custom page size? I did not have to do this with previous version?

I have 2 problems when printing form VW2015: a. When printing a file exported to pdf all text characters are overlaid one on top of the other rather than as words and is thus unreadable. However they look ok on screen so may be a printer error. b. when printing an A4 doc I get page size not supported error, when page size is correctly set and A4 paper is in the selected main printer tray. Other apps print A4 no problem. BTW I though that this might be a printer driver issue but all print drivers are now automatically installed from App store Mac osx 10.10.1 HP Photosmart 8250

Sorted! It turns out that the font size was not set to any number. Once set the tag labels appeared. Phew!

Confusingly some newly imported plants are now showing the plant tag labels, others not.

I have one doc in which plant tags are not showing, The tag line is showing but no tag content. This is both turned on and the class is set to visible. Now using VW2015 Any ideas?

I am having the same issue - has a solution been found yet?

I want to print a drawing with a reference grid visible as this will help in further survey work. The only way that I have found to do this is to enlarge the snap grid and check to option to print this grid, print, then to go back to change the snap grid size and de-select the print option. There does not seem to be an option to print the reference grid - is this right?