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JuanP

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  1. Yes, I checked with our content team, and some will be available upon release.
  2. @_JamesInstead of exporting, try saving as PDF or the publish command - does it help? If not, please send us a file for testing.
  3. The new Viewport Styles will allow you to save custom viewport settings as styles, making them easily transferrable between viewports and project files.
  4. @Bill McCollum , please contact our team at customerservice@vectorworks.net; they can assist you!
  5. JuanP

    Fail ti submit

    @pinkys Please contact our technical support team at uktech@vectorworks.net for additional troubleshooting.
  6. @aref.aj please get in touch with our academic team directly, providing your contact information: Academic Team <AcademicTeam@vectorworks.net>
  7. The updated and modernized user interface makes working in Vectorworks more efficient and easier to customize. In Vectorworks 2024, the reorganized View and Mode bars bring a wide range of tools to the forefront, so you can decide how to organize and have everything you need right where you need it.
  8. 12345_123456_1234567_LARK_0_0_v2023-dwg.zip
  9. The following are real-world system requirements for running Vectorworks 2024. In some demanding cases, we suggest a more capable machine than is described in these hardware profiles. Likewise, there are some less demanding situations where Vectorworks will perform well on older hardware. General Requirements Operating Systems macOS 14 (Sonoma) macOS 13 (Ventura) macOS 12 (Monterey) Windows 11 Windows 10 64-bit Recommended Hardware Profiles High-end Profile: For large projects, complex and very detailed models/drawings, complex renderings (such as large BIM projects, large entertainment venues, commercial sites, GIS, high-end landscaping design, and photorealistic rendering) Processor: 3.0+ GHz Intel Core i7 or AMD Ryzen 7 with eight cores or better Apple M1 Max or higher RAM: 32GB or more Graphics Card: macOS M-series: M1 Max 32GB or higher macOS Intel: Metal GPUFamily2 or later, 8GB VRAM or more Windows: DirectX 11 compatible, 8GB VRAM or more 64GB Unified Memory (M-series) / 12GB VRAM or more is recommended when using multiple displays or a 4K or higher resolution display. Vision requires a dedicated OpenGL 4.1 compatible graphics card with 8GB of VRAM or more, preferably released in the past three years (e.g., NVIDIA GeForce RTX 4090, AMD Radeon RX 7900 XTX). Display Resolution: 1920 x 1080 or higher Hard Disk: 10GB of free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Case-sensitive file system volumes are not supported. Installing Vectorworks on flash storage (SSD) is recommended. Mid-level Profile: For medium-sized projects, complex models/drawings with a medium level of details (such as small commercial projects, mid-size entertainment venues, and residential site modeling) Processor: 2.0+ GHz Intel Core i7 or AMD Ryzen 7 with six cores or better Apple M1 Pro or higher RAM: 16GB or more Graphics Card: macOS M-series: M1 Pro 16GB or higher macOS Intel: Metal GPUFamily1 v4 or later, 4GB VRAM or more Windows: DirectX 11 compatible, 4GB VRAM or more 32GB Unified Memory (M-series) / 8GB VRAM or more is recommended when using multiple displays or a 4K or higher resolution display. Vision requires a dedicated OpenGL 4.1 compatible graphics card with 4GB or VRAM or more, preferably released in the past three years (e.g., NVIDIA GeForce RTX 4070, AMD Radeon RX 6800XT). Display Resolution: 1920 x 1080 or higher Hard Disk: 10GB of free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Case-sensitive file system volumes are not supported. Installing Vectorworks on flash storage (SSD) is recommended. Minimum Hardware Profile Entry-level Profile: For small projects, simple models/drawings with a low level of detail, simple renderings (such as small residential projects, small theaters, and small landscaping designs) Processor: Intel Core i5 or AMD Ryzen 5, or better Apple M1 or higher RAM: 8GB or more Apple M1 and later Macs share memory for general processing and graphics. We recommend more memory for these systems than for traditional systems where RAM and VRAM are separate. Graphics Card: macOS M-series: M1 8GB or higher macOS Intel: Metal GPUFamily1 or later, 2GB VRAM or more Windows: DirectX 11 compatible, 2GB VRAM or more 16GB Unified Memory (M-series) / 4GB VRAM or more is recommended when using multiple displays or a 4K or higher resolution display. Some integrated graphics cards, such as Intel Iris Plus/Pro/Xe series, are acceptable for simple models/drawings, but a dedicated graphics card is preferable. Vision requires a dedicated OpenGL 4.1 compatible graphics card with 2GB of VRAM or more, preferably released in the past three years (e.g. NVIDIA GeForce RTX 4060, AMD Radeon RX 6650 XT). Display Resolution: 1440 x 900 or higher Hard Disk: 10GB of free disk space is required for the installation. 30GB or more is required for a full installation with all libraries. Case-sensitive file system volumes are not supported. Hardware Requirements for Project Sharing Server Operating Systems: Windows Server 2012 or later Windows 11 Windows 10 64-bit Note: Installation of the Microsoft Visual C++ Redistributable package for Visual Studio 2017 is required. Some Windows systems will already have this installed. If not yet installed, the installation files can be downloaded from the Microsoft Visual C Downloads page. macOS 14 (Sonoma) macOS 13 (Ventura) macOS 12 (Monterey) macOS 11 (Big Sur) macOS 10.15 (Catalina) macOS 10.14 (Mojave) macOS 10.13 (High Sierra) macOS 10.12 (Sierra) Note: Project Sharing Server can also be installed on any system that supports Docker, such as Network-Attached Storage (NAS) devices. Processor: 64-bit Intel Core 2 Duo or better RAM: 4GB or more Hard Drive: A flash storage (SSD) is recommended. Case-sensitive file system volumes are not supported. Network Requirements for Project Sharing Project sharing requires high-speed network connections. As the network bandwidth increases, so does project sharing performance. Slower network speeds can still provide a satisfactory user experience if you minimize operations that transfer large amounts of data over the network (such as committing changes to the project file or refreshing a local working file). Server-based LAN Sharing: Minimum: A Fast Ethernet (100Mbit/s) network connection with minimum 50Mbit/s on upload. Recommended: A Gigabit Ethernet (1Gbit/s) network connection is required for large projects. Firewalls should allow network ports used by the Project Sharing Server. The default port is 22001. It is configurable during installation. The network must support HTTP 1.1 standard. Server-based LAN Sharing is the recommended method of sharing for teams on the same LAN. File-based LAN Sharing: Minimum: A Fast Ethernet (100Mbit/s) network connection Recommended: A Gigabit Ethernet (1Gbit/s) network connection is required for large projects. Cloud Sharing: Project sharing using cloud-based storage requires a high-speed internet connection (50Mbit/s or above). This method of sharing works best with small teams or small projects. It is not recommended for large teams or large projects. You can expect significant speed improvements when using Dropbox with LAN sync enabled. Vectorworks Cloud Services and/or Dropbox are the preferred cloud-based sharing solutions for project sharing. Hard Drive: Storing project files on flash storage (SSD) is recommended. Hardware Requirements for Site Protection Server (network license manager) Operating Systems: Windows Server 2008 R2 SP1 or later Windows 11 Windows 10 64-bit macOS 14 (Sonoma) macOS 13 (Ventura) macOS 12 (Monterey) macOS 11 (Big Sur) macOS 10.15 (Catalina) Processor: 64-bit Intel Core 2 Duo or better RAM: 4GB or more Hard Drive: 30MB free disk space is required for installation. Case-sensitive file system volumes are not supported. Redshift System Requirements “Redshift by Maxon” render style employs the computer’s GPU and CPU to perform photorealistic rendering. The following system requirements relate specifically to this render style. Redshift will use the computer’s GPU for rendering if it meets the following requirements. If the GPU does not meet the following requirements, only the computer’s CPU will be used to perform Redshift rendering. A message shown in the Edit Render Style resource dialog box denotes when Redshift is available or not available. When Redshift is chosen but not available, Custom Renderworks render style is used instead. Minimum Requirements for Redshift using CPU only macOS: Apple macOS 12 (Monterey) or later Windows: 64-bit Windows 10 macOS M-series: Apple M1 16 GB Windows: 8 GB of RAM Processor with SSE2 support (Pentium 4 or better) macOS Intel: 8 GB of RAM Minimum Requirements for Redshift using GPU macOS M-series: Apple M1 16 GB Windows: 8 GB RAM NVIDIA GPU with CUDA compute capability 5.0 or higher (https://developer.nvidia.com/cuda-gpus) and 8 GB VRAM macOS Intel: 8 GB RAM AMD "Navi" or "Vega" GPU or later and 8 GB VRAM See supported AMD GPU list below Single GPU Recommended Requirements for Redshift using GPU macOS M-series: Apple M1 Max 32 GB or better Windows: 16 GB of RAM or more Core i7 or Xeon equivalent, 3.0GHz or better NVIDIA GPU with CUDA compute capability 7.0 or higher (https://developer.nvidia.com/cuda-gpus) and 8 GB of VRAM or more macOS Intel: 16 GB of RAM or more AMD "Navi" or "Vega" GPU or later and 8 GB VRAM or more See supported AMD GPU list below Multiple GPUs macOS: List of supported AMD GPUs for Redshift MacBook Pro Radeon Pro Vega 16/20 Radeon Pro 5500M/5600M iMac Radeon Pro Vega 48 Radeon Pro 5500XT/5700/5700XT iMac Pro Radeon Pro Vega 56/64 MacPro Radeon Pro Vega II / Vega II Duo Radeon Pro W5500X/W5700X Radeon RX 6800/6800XT/6900XT Radeon W6800X MPX Thunderbolt eGPUs Radeon RX Vega 56/64 Radeon Pro WX 9100 Radeon VII Radeon RX 5500/5500XT/5600XT/5700/5700XT Radeon RX 6800/6800XT/6900XT Radeon W6800X MPX See this document for more information about macOS compatibility of specific GPUs Additional Details Graphics Cards IMPORTANT – Several Vectorworks features have placed higher demands on graphic hardware. Additionally, the performance and quality of the graphics provided by the Vectorworks Graphics Module depend directly on the speed, memory, and supported extensions of the graphics card. These features have the potential to provide a very fast and fluid experience if used on capable hardware, or a noticeably slower experience if used on older or incompatible hardware. Graphics cards should support at a minimum macOS Metal GPUFamily1 and Windows DirectX 11; cards not meeting this recommendation will not work. In general, the more powerful your graphics card is, the better your Vectorworks experience will be. For the latest information on our graphics card recommendations and for other hardware recommendations, go to the Quality-Tested Hardware page. We strongly recommend that all users check that their video drivers are current. The majority of display problems reported to our Technical Support department have been traced to older video drivers. In general, a recent graphics card running the latest drivers is preferable to an old high-end graphics card running outdated drivers. Windows users should install the latest video drivers from their card vendor’s web site, especially for new PCs and after installing Windows OS updates. MacOS users should use the latest stable version of macOS available (non-beta), as macOS includes ongoing fixes for video drivers. From our testing, Metal drivers in old macOS versions may show serious issues on certain specific video hardware; after updating to the latest macOS the same hardware performed well and without issues. Similarly, minor version updates may improve stability; graphics problems seen on certain hardware on macOS 10.15.1 were resolved simply by upgrading to macOS 10.15.7. For these reasons, we recommend using the latest macOS with your system. How to find the macOS Metal version: You can view the graphics hardware information by choosing About This Mac -> System Report… -> Graphics/Displays. On laptops with more than one GPU, the System Report will show the less powerful “integrated” video GPU then the more powerful “discrete” video GPU. Metal compatibility is listed as: “Metal: Supported, feature set macOS GPUFamily1 v4”, meaning this hardware can be described as “GPUFamily1 v4". VRAM: The amount of Video RAM (VRAM) required to drive Vectorworks adequately depends largely on the size of the display being used and the complexity of the Vectorworks document. When using multiple displays or high resolution displays, more VRAM are required to keep the same smoothness with the same file. Using Multiple View Panes with different visibilities in all panes can be VRAM-intensive in large Vectorworks documents. Rendering of shadows and edges are VRAM-intensive. If you want to take full advantage of shadows and edges, especially in situations where you have any combination of the following: many lights point lights image textures anti-aliasing high shadow quality excessive geometry And if you have a graphics card with minimum specifications, you should consider upgrading your graphics card. M-series and Unified Memory: Apple M1 and later Macs share memory for general processing and graphics. We recommend more memory for these systems than for traditional systems where RAM and VRAM are separate. Vision requires a dedicated OpenGL 4.1 compatible graphics card, preferably released in the past three years. We do not recommend any integrated Intel video chipset. While Vision may run under these environments, we do not support them due to their lack of performance and speed. We recommend gaming cards over workstation cards for Vision due to the higher clock speed. Renderworks requires AVX support on AMD and Intel CPUs. Renderworks will not work on older Intel Macs that are missing AVX support, even if macOS 11 is installed on them by bypassing official Apple installers. Vectorworks may be used in conjunction with real-time rendering applications which have their own demanding hardware requirements. For example: Lumion: https://support.lumion.com/hc/en-us/articles/360003476753-Which-graphics-card-do-you-need- Enscape: https://enscape3d.com/system-requirements/ Twinmotion: https://twinmotionhelp.epicgames.com/s/article/Twinmotion-System-Requirements Omniverse: https://docs.omniverse.nvidia.com/ Remote and Virtualized Environments Vectorworks runs successfully within remote and virtualized environments. We are confident that offices that wish to operate using virtualization technologies will have success with this option, if the software is given adequate resources comparable to the desktop system requirements listed elsewhere in this document. Offices must develop IT in-house or contract out IT support for their chosen virtualization system. Vectorworks Inc. can only provide general guidance, since many virtualization options exist, and every virtualization technology has its own details realized uniquely for each office. Vectorworks is a graphical application and as such requires high quality graphics support from the virtualization technology chosen. The graphics recommendations listed in the system requirements for desktop operation are a good guide for what is necessary for virtualized GPUs. The virtualized copies of Vectorworks must have sufficient graphical support to operate successfully. High network bandwidth and low network system latency are also critical for acceptable user experience when using Vectorworks in virtualized environments. Maintenance Releases Unless there is a known problem with a maintenance release of the operating system, we recommend the latest maintenance release at the time we ship a new release of Vectorworks as a minimum because that is what we test with. If you have problems with an earlier maintenance release, we will often ask you to update as an initial troubleshooting step. Optimizing Performance For users who work with large files and complex renderings, we recommend running with at least 32GB of RAM. When RAM runs out, Vectorworks usually continues to function, but is slowed significantly by the need to access the hard drive to provide virtual memory. Extreme lack of RAM may cause operations to generate errors in cases where given sufficient RAM they would otherwise succeed. Faster hard drives can have a large impact on system performance especially when virtual memory is actively being used. Several tasks in Vectorworks leverage multiple CPU cores. Faster or slower processor clock speeds also have a predictable impact on Vectorworks performance. Hard drive size requirements are driven by the total size of Vectorworks including all content files. You can reduce this size by opting to not install some of the larger Vectorworks content files. Project Sharing and Network Bandwidth The performance of Vectorworks when working on a shared project over the network will depend on the available network bandwidth. If the network bandwidth is insufficient, operations that transfer large amount of data over the network will be slow. We recommend at minimum a Fast Ethernet (100Mbit/s) network connection. For large projects, a Gigabit Ethernet (1Gbit/s) network is required for a fast and fluid experience. Project sharing using cloud-based storages requires a high-speed internet connection (50Mbit/s or above). This method of sharing works best with small teams or small projects. It is not recommended for large teams or large projects. You can expect significant speed improvements when using Dropbox with LAN sync enabled. Vectorworks Cloud Services and/or Dropbox are the preferred cloud-based sharing solutions for project sharing. Although project sharing requires high-speed network connections in general, slower network speeds can still provide a satisfactory user experience if you minimize operations that transfer large amounts of data over the network (such as committing changes to the project file or refreshing a local working file). Examples of data transfer times during commit and refresh operations for different bandwidths and project file sizes are shown in the chart below.
  10. Please share your feedback about the new macOS 14 Sonoma and Vectorworks here: Thanks
  11. This article will be kept up to date with any details about the compatibility between Vectorworks and macOS 14 Sonoma: Please share any feedback with us about the new macOS Sonoma and any version of Vectorworks.
  12. UPDATE 11//21/23 Vectorworks 2024 Compatibility Update! 🎉 We're happy to announce that with the latest Update 2, Vectorworks 2024, and Service Pack 7, Vectorworks 2023 are now compatible with macOS Sonoma. This means a smoother experience and enhanced performance for our users. Before making the leap, we strongly advise our customers to check compatibility with other software and hardware manufacturers. It's always best to be on the safe side. ----------------------------------- UPDATE 9/26/2023 We have identified an issue with Redshift on MacOS Sonoma, where there is a 1-3 minute lag on the first Redshift rendering in each Vectorworks session. We are working with Maxon to fix this problem in a future update. ----------------------------------- UPDATE 9/26/2023 macOS 14 Sonoma has been released, and I'm happy to report that we have tested a preview of the final release, and the only issue we know about is the lack of support for EPSF files. We will start conducting testing with the release version of Sonoma and will inform our community of any issues. ----------------------------------- UPDATE 8/31/2023 For Vectorworks 2024, we are removing the Import EPSF command from all workspaces and moving it to the legacy folder of the Workspace Editor. We have made this decision due to a lack of operating system support for the EPSF format. The macOS is discontinuing support for EPSF starting with the upcoming release of Sonoma (macOS 14), while Windows has never provided built-in support. Import PDF is the recommended replacement workflow for users working with EPS/EPSF files. On macOS Sonoma and on Windows, Vectorworks files with EPS objects will display the preview image of the EPS file, if it exists. The downside of the preview image is that it does not scale as well as pdf objects. Also, some EPS files do not have a preview image; in this case, Vectorworks will display a gray box. We recommend that customers replace any existing EPS objects with PDF objects before upgrading to Sonoma. ---------------------------------- It is that time of the year again - Apple released the new macOS Sonoma 14 Beta5, and our engineering testing is already underway to ensure our current and future version of Vectorworks is compatible. PLEASE NOTE: Before upgrading your version, check back here often to get the full scope of Apple macOS Sonoma official compatibility — it’s currently only available as a beta and will not be publicly available until Fall 2023. 08/10/2023 - Vectorworks 2023 SP6 Open Issues: Collapsed Palettes can fail to show up automatically EPS images in existing files or newly imported ones may appear and print blank or pixelated
  13. @Irinag You can start by uninstalling and reinstalling Vectorworks. Make sure you have the serial number at hand. Windows Installer: LINK
  14. @Blind_Optimism You can expect to see anything in the Scheduled category of the roadmap in the next major release version or near future updates. I don't know, maybe 2024? 😉
  15. @Blind_Optimism As @zoomer shared, please get in touch with technical support directly, and we can assist you. https://customers.vectorworks.net/
  16. @CW2020 Make sure you are logged in to the Customer portal then Downloads> scroll down to View All Previous Versions. Or click on the following LINK
  17. @jeff prince We are investigating - I upgraded from SP5 to SP6 on my Mac and Win and can't replicate the issue. What about changing the Workspace? Maybe workspace corruption is happening here?
  18. Vectorworks, Inc. has released its sixth Service Pack (SP6) for the Vectorworks 2023 product line. This update includes the following quality improvements and updates that enhance your everyday experience with Vectorworks 2023. Important Enhancements General Certifies IFC import for IFC4 Reference View 1.2. Improves general stability when panning and zooming. Restores Marionette nodes to their previous state after an undo operation. Improves support for Favorites in the Resource Manager: Includes resources within Favorites in search results. Supports favorite files with special characters in their names. Interoperability Users can now batch import multiple USD files as symbols. Resolves an issue with textures in imported USDZ files. Architect The Solibri Inside web palette, for checking architectural models, now ships with the application. Landmark Grouped plant polygons display correctly. Laubwerk content: All models have been improved; they also produce better quality with low-polygon-count representations in Vectorworks. Buddleja davidii (“Pablo Purple”) has been added. Skirt geometry for the 3D mesh site model display mode has been improved. ConnectCAD A new option in the Device Eyedropper Transfer Preferences dialog box allows users to control the transfer of attached record data. The Edit Cabling tool handles complex cable networks better. Finding and replacing text (Text > Find-Replace Text command) now updates the device, equipment item, and rack frame names while maintaining correct object associations. For a full list of improvements in this update, please visit this page. Installing the Service Pack This service pack is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2023. To install the service pack, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). If you have any technical questions or problems during this process, please submit a support request in the customer portal.
  19. @Jim96 Any chance you can send us the crash log and the file you are working with? Thanks
  20. @JHEarcht3 try the following:
  21. @bjoerka I was checking with our R&D team, and it will help if we can access the file to research the issue. Thanks
  22. @Chris J ClarkeThis message occurs when a background process or an application prevents Vectorworks or any other application from performing the requested task. A couple of things to try: Restart your computer Close any other open program Unplug any peripheral (USB device) Check for viruses Run any Windows updates I hope that helps.
  23. You can always refer to the scheduled features part of the RoadMap , which will guide you on what's coming in the next versions. I would like to know more about the issues you are referring to. Feel free to contact me at jalmansa@vectorworks.net and I'll be happy to set up a quick meeting to discuss further. Thanks
  24. I've been following the thread and also in conversations internally with different teams. I can share with you all that in the near future, you will see a new card about peer-to-peer resource sharing in the Public Roadmap. Our R&D and Product Marketing have this in mind and will develop more of this idea in the coming months. I will share more info as it becomes available. Have a great weekend!
  25. If you are interested in In-Person Vectorworks training, here is the latest schedule: https://www3.vectorworks.net/training-courses If you have any questions, contact us at globaltraining@vectorworks.net
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