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JuanP

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  1. Vectorworks, Inc. has released its third Service Pack (SP3) for the Vectorworks 2020 product line. This Service Pack includes: A large number of performance improvements Partner integrations with Enscape and NBS Chorus NBS Chorus is a benefit of Vectorworks Service Select membership Improved performance and quality fixes in Vectorworks Spotlight BCF improvements that offer greater BIM collaboration With an active membership in Vectorworks Service Select, you now have the ability to stylize images with machine learning in the Vectorworks Cloud Services portal Many of the improvements are focused on the following areas: Vectorworks Designer: This Service Pack includes partner integrations with Enscape and NBS Chorus, as well as improved performance and quality fixes in Vectorworks Spotlight, and BCF improvements that offer greater BIM collaboration. Vectorworks Spotlight: This Service Pack includes quality fixes from the reengineering of lighting devices and their Schematic Views, improving file open time and performance. Further, enhanced GDTF support streamlines the MVR workflow. For additional information about workflow and performance improvements in Vectorworks Spotlight 2020 SP3 click HERE. Vectorworks Landmark: This Service Pack includes fixes to the Site Model and Hardscapes. When you place plant objects in your design, it will now show plant tags automatically. Vectorworks Architect: This Service Pack includes partner integrations with Enscape and NBS Chorus, as well as BCF improvements that offer greater BIM collaboration. Vectorworks Fundamentals: This Service Pack includes a new pattern importer from the Mosa Pattern Generator online tool, performance updates, and speed improvements for opening files. Vectorworks Cloud Services: With an active membership in Vectorworks Service Select, you now have the ability to stylize images with machine learning in the Vectorworks Cloud Services portal. NEW Partner Integrations: Real-time Rendering Connection with Enscape for Vectorworks Free Beta: In keeping with Vectorworks’ dedication to integrating new technology that brings direct benefit to customers, we have teamed up with Enscape, providers of real-time rendering and Virtual Reality (VR) solutions. Enscape goes beyond other real-time rendering applications by developing plugins that work directly inside Vectorworks, so users can accurately gauge the impact of their design decisions as they are being made. Enscape is providing a free beta plugin to all Windows users in the Vectorworks 2020 Service Pack 3. The plugin provides a suite of Enscape rendering tools inside Vectorworks which can control the visualization in Enscape. As geometry, lighting, textures, or views are changed or added in Vectorworks, users will see these changes in real-time in Enscape. For easy virtual reality, the Enable/Disable VR Headset tool connects Vectorworks models directly to a VR headset like Oculus Rift S or HTC Vive with little to no setup. NBS Chorus Building specifications integration: The NBS Chorus integration enables users to access and dynamically link their models to the NBS online specification database, keeping the model as the central source of project information. Users will be able to open a web palette in Vectorworks, letting them work concurrently with their model and NBS Chorus. Any data modified in NBS Chorus via the web palette will update in the data record of the model, ensuring accurate and up-to-date specification information is accessible at all times from the model. The NBS Chorus integration is another step in creating a holistic BIM environment within Vectorworks. *NBS Chorus integration is available to users of Vectorworks Design Series products with an active membership in Vectorworks Service Select and an active NBS license. Additional fixes and improvements included in SP 3.1 Esri login dialog box not functional Stairs and plants not showing in NBS Chorus Additional stability improvements This Service Pack is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2020. To install the Service Pack, please select "Check for Updates" from the Vectorworks menu (Mac) or Help menu (Windows). For a full list of improvements in the 2020 SP3 update, please visit this page. Contact us at tech@vectorworks.net if you have any technical questions or problems during this process. To learn more about this announcement, read our press release here.
  2. JuanP

    Mikaella

    @Mikella Soc try exporting the SketchUP file to a previous version. That should do it.
  3. It was most likely an oversight from our support specialist. My apologies. On the other hand, this issue has been fixed in SP3. Release date mid-March. 😉
  4. @Jackson Zimmerman your license extension has been approved. Try again and the problem persist, contact us at tech@vectorworks.net
  5. @ngan.ha@wsu.edu your license extension has been approved.
  6. Mac computers that support Metal Find out if your Mac computer supports Metal in OS X El Capitan or later. Metal is a graphics and compute technology built into macOS, iOS, and tvOS. It allows the main processor (CPU) and graphics processor (GPU) to work together more effectively, providing more fluid graphics performance in games, and accelerating high-performance media apps. These Mac computers support Metal (and Metal 2) in OS X El Capitan or later: MacBook introduced in 2015 or later MacBook Air introduced in 2012 or later MacBook Pro introduced in 2012 or later Mac mini introduced in 2012 or later iMac introduced in 2012 or later iMac Pro (all models) Mac Pro introduced in late 2013 or later, plus mid-2010 and mid-2012 models with a recommended Metal-capable graphics card. Published Date: December 10, 2019 Courtesy https://support.apple.com/en-us/HT205073
  7. To answer some of your questions: Lumion - Completed last year 2019 Enscape - Soon, good news. All I can say without getting into much troubles Redshift - We are working on getting Renderworks "REDSHIFT Ready" for the 2021 cycle. Even though this is not a realtime renderer per se, It is a faster RW rendering. It will be a quantum leap for Vectorworks built-in rendering. Twinmotion - We are working with Epic Games to connect Vectorworks with Unreal Studio, Twinmotion, and any other Unreal-based applications. Ready for the 2021 cycle. "We are opening up our data connections so that all the work a user puts into a model can convey outside Vectorworks. We are investing a lot in real-time rendering and connections to real-time rendering engines. We are giving our users more options. These new options will greatly speed up their workflows." - Dave Donley Director of Product Technology Dave Donley will be covering these topics in more detail during the 2020 Design Summit April 22-24 in San Diego, California. https://www.vectorworks.net/design-summit
  8. these are the direct links to 2019 SP6 full installer: http://release.vectorworks.net/latest/Vectorworks/2019-NNA-eng-win http://release.vectorworks.net/latest/Vectorworks/2019-NNA-eng-mac
  9. @zoomer it was a wrong language updater deployment. Nothing to worry about. are you using the English version of the DE?
  10. @Amorphous - Julian Howdy, I'm just getting the time to read all the comments and questions here. Please give me a day or two, so I can get you answers from our R&D team.
  11. Good news!!! The fixed has been pushed sooner. Please check for updates and download the just released 2020 SP2.2 For additional information about the fixes check:
  12. As part of our commitment to keep improving the performance and stability of the software, we release Vectorworks 2020 SP2.2. Thank you to our R&D team for making all these fixes available sooner. For the complete list of fixes, see here
  13. @zoomer The latest available service pack for 2019 is SP6. We had an issue with the updater over the weekend but it was already fix. It is safe to update to the latest version. I apologize for the inconvenience.
  14. It is not supported. See legacy OS compatibility list:
  15. @Ron Creason Could you send us a screenshot of error message. Please make sure to NOT to show the complete serial number.
  16. the serial # is delivered via email upon approval. Maybe in the junk inbox? I'm also sending it via direct message.
  17. Sorry, this is my daughter's fault. I'm getting used to all these acronyms "Direct Message"
  18. @willofmaine It might be a graphics card issue, try changing the Navigation Graphics preference to Best Compatibility (Vectorworks preferences) - if it does not do it. could you send the file via DM for testing?
  19. @Louise Paixao We are very sorry for the delay, this is a manual process. Your license has been approved. If you still have issues please let me know.
  20. @Miriam P. Unfortunately I have to delete your file from the forum. Sending you explanation via DM.
  21. @ligonn Your request has been approved. If you still have issues, contact us at tech@vectorworks.net best, Juan
  22. @Savana If you are using Windows and the uninstall file is not working, have you try add/remove programs? see kbase article: Mac, if the uninstall file is not working. Delete Vectorworks from the Applications folder and delete the Vectorworks .plist files from the preferences folder: HHD/Users/Your user/Library/Preferences net.nemetschek.vectorworks.license.201X.plist if the problem persist please contact your local tech support: https://www.vectorworks.net/international
  23. We are migrating all relevant training content to Vectorworks University to provide our users with a better experience. Users will also benefit from additional premium content by login in with their current Service Select credentials. We will be adding more content and new features with time.
  24. The certification program is high into our priorities for this year and is currently on the works. I'll be able to provide you all with more information about this new program and its progress in Q4.
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