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JuanP

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Everything posted by JuanP

  1. @Donald Wardlaw We are aware of some of these changes, and we are gathering more information to support this process via Publishing command. Besides your suggestions above, one more is now when viewing the PDF, and the thumbnails need to have the same page number as the sheet number. If there are more, please add them here so I can submit these as a wish list ASAP.
  2. @AliceHo Your license extension has been approved. Best, Juan P.
  3. JuanP

    Seial Number

    @safiah To assist you better, we will need additional information. Please contact your local tech support and we will be happy to help: https://www.vectorworks.net/international
  4. Yes, we already talked to our techpubs team and there will be an update to our online help. Thanks for bringing this up!
  5. Here it is quick video tutorial from one of our Engineers: "So while the animation is on a different working plane/active layer plane, the user can still select objects from a different design layer. The camera in the animation will still point to the center of the selected object." Orbit.mp4
  6. @hklem Also consider visiting https://university.vectorworks.net/ for additional training content.
  7. @msieber2 Hi Matthias, please contact your local distributor with your request to move from a dongle Series B license to a E-series license. The installation in most of the cases is the same, meaning that you will be only changing the serial # in the Vectorworks preferences. For your local contact information go to: https://www.vectorworks.net/international
  8. @Suzanne_de Your licenses has been extended successfully.
  9. @MSLD thank you for your feedback. It is a feature that is on the works. In the future, if you can submit your feedback directly to the University, it will be much appreciated. The option in under the account settings.
  10. @Viktoria Padilla Unfortunately your request was denied for the following reason: "We’re unable to open/view the attachment you provided. In order for us to approve your request, please submit a PDF or JPG of your school ID showing your name, the school's name, and the expiration date, OR a current class schedule with your name, your school’s name, and class dates" Feel free to send a proof of enrollment to jalmansa@vectorworks.net and I'll be happy to process your request ASAP.
  11. @Emma Gray please contact uktech@vectorworks.net for additional support with your question.
  12. @esauelcuervo you can request educational licenses of Vision here: https://www.vectorworks.net/en-US/education
  13. @TimG please contact tech@vectorworks.net for the direct links.
  14. @Zahraa, I'm trying to extend your license. However, you have not yet uploaded proof of enrollment. Please do so, and I'll be happy to assist you or feel free to contact uktech@vectorworks.net
  15. @Travis.Designer We can't seem to open your files. I will reach out directly via direct message.
  16. @renata Please contact your local support for assistance converting your educational files into professional: https://www.vectorworks.net/international
  17. Please have them to email me jalmansa@vectorworks.net
  18. @Magda-mmmg To assist you better, could you contact uktech@vectorworks.net for assistance? thanks
  19. @lhaldeman2 Sometimes the reason for a license to expired after 30 days is due to problems with the proof of enrollment. Upon requesting the Vectorworks license, a 30days expiration is granted automatically then we will extend the license as soon as the proof of enrollment has been received and approved by our educational team. If you have students not been able to access to Vectorworks please have them to send me an internal message with their email address, I'll be happy to help.
  20. @PatCaffrey License approved. @Apoorva Licenses extension Approved @Rachel Daniel License extension approved.
  21. @ford519 Feel free to contact customerservice@vectorworks.net and we will be able to assist you.
  22. @Ian Myers Here you go: http://release.vectorworks.net/latest/Vision/2020-NNA-eng-win http://release.vectorworks.net/latest/Vision/2020-NNA-eng-mac
  23. Your student license has been approved. You must be receiving an email with that information.
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