JuanP

I updated the report - requesting an update from our R&D team - Currently, the issue has been assigned to one of our engineers. I'll provide you with more info as soon as become available.

@grant_PD You can find them here: C:\Users\USER\AppData\Roaming\Nemetschek\Vectorworks\2023\Settings\Eyedropper Tool - is this what you are looking for?

@Walter Rojas Vectorworks 2023 SP4 was released yesterday, 04/11; please run the Check for Updates" command to update to the latest version. If you have issues with the localized version or you would like to report any bugs, you can do by submitting the following form: https://customers.vectorworks.net/forms/support-request

@Jmoo You can add the export/import gltf format via the Workspace editor. To do this, you will need to install the Debug menu part of the Vectorworks Developer tools. Here you have the instructions: In Vectorworks, go to - Help menu>Install Partner Products> then Click on the Vectorworks Developer category>Debug Menu> Install and restart Vectorworks them Go back to Vectorworks and click on Tools>Workspaces. I suggest creating a new Workspace, and under the Menu category, you can add these options to the workspace. These options are part of the Design Suite workspace. We conducted a test, and it worked really well.

@Joseph MathewsSomeone from our UK support team will be reaching out.

@Tiff Please submit your issue with our education team, here: https://customers.vectorworks.net/forms/support-request-edu Thanks

@Madhu Solanki Please submit your request via student portal: https://customers.vectorworks.net/forms/support-request-edu thanks

@Tom Klaber, can you share the file so I can submit it for testing?

@tvlighterCould you share the crash logs with us? We want to investigate further - Thanks.

@Carloprostand Could you send us the crash logs and the file causing the crash? Additional information about what you mean by counting objects and steps to replicate the crash. Also, ensure your Vectorworks version is updated to the latest available SP4. - Thanks

@ajshrubshallCheck these 2 courses: Create Image Props Create Plants in Vectorworks And we have more information available at the University.

@LebPlease contact your local tech support team for troubleshooting instructions : https://www.vectorworks.net/international - thanks

@MWATAny chance you can send us the crash logs, please? Thanks

@hollister design StudioThe license activations have been reset. You should be good now.

@TTEC72Please refer to this article - If the problem persist, please contact tech support via: https://customers.vectorworks.net/forms/support-request

Implemented in Vectorworks 2023 SP4

@XaverThank you for the crash report. We will look into this, and let me know what happens after trying SP4. _ Thanks

You can watch some of the new feature videos in the University - LINK

@LefaA tech support specialist will reach out via email requesting more information - thanks

@Minty789 Depending on the shortcut, some can be modified via the Workspace editor, some via Preferences, or some cannot be modified. I think this document may be able to help in your case. https://app-help.vectorworks.net/2023/eng/assets/docs/VWKeyboardShortcuts.pdf

@TKOplease contact uktech@vectorworks.net for troubleshooting steps - Thanks

@cwojo23Some additional info from our online HELP

It's coming - https://www.vectorworks.net/en-US/public-roadmap

@Cadplan ArchitectureNot really. You will need to export the file from 2023 to 2022 at least, and then you can export back to version 2017.

@MaiwanPlease contact your local support with this request. https://www.vectorworks.net/international