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JuanP

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Everything posted by JuanP

  1. @matteo esposito Here is the link for our public roadmap - https://www.vectorworks.net/en-US/public-roadmap
  2. @Craigie Please check the operating system compatibility - If you are using your new MBP M1 running Ventura, most likely that may be the issue:
  3. @yasin2ray You can find more info about the context menu HERE
  4. @Matt Chapman Would you mind sharing the file for testing? - thanks
  5. @portenon por favor comunicate con tu soporte tecnico local, para poder ayudarte: https://www.vectorworks.net/international
  6. @arq.Diogo I don't have reports of this issue anymore. Please make sure you are running the latest Vectorworks 2022SP. Are you seeing the same issue in Vectorworks 2023?
  7. @Chris Fleming Looking for someone to help you with your request - please stay tuned!
  8. @EdwindeJ Some localized Vectorworks versions have not yet released the latest SP5. Please get in touch with your local support for additional information: https://www.vectorworks.net/international
  9. Done - @Christiaan, thanks for your feedback 😉
  10. @Sade16Save the file locally and try to open it; if the problem persists, feel free to send me the file, and I can look at it.
  11. @hector552I recommend taking your question to TwinMotion directly. https://twinmotionhelp.epicgames.com/s/?language=en_US Instead of exporting from InfraWorks, try Vectorworks direct link export to TwinMotion.
  12. @carlotta curtiI recommend upgrading your Educational version to the latest version of Vectorworks 2023 SP5, then seeing if the problem persists.
  13. @trying2441We will need more information so we can help you. Please submit a support case via https://customers.vectorworks.net/, and someone from our support team will be able to assist further. Thanks
  14. Vectorworks, Inc. has released its fifth Service Pack (SP5) for the Vectorworks 2023 product line. This update includes the following quality improvements and updates that enhance your everyday experience with Vectorworks 2023. Important Enhancements General A new context menu allows quick selection of the linked object from the data tag Improves support for SIA dimensions in data tags Fixes an issue on macOS Ventura when changing the page size or print settings Improves exporting USD files when the exported file path contains special characters Resolves an issue that caused curved geometries to appear facetted when rendered in sheet layer viewports Creates textures when importing USDZ files Improves general stability when using multiple view panes Improves the conversion of Marionette objects imported from previous versions Improves the reliability of background threads for Shaded and Renderworks rendering modes Interoperability Imports USD files with a drag and drop operation Improves performance when importing Revit files Improves data mapping for door and window styles in IFC Equipment and object location reports now work with imported IFC spaces, and can be used with data mapping Content The L’Acoustics library in the Vectorworks Package Manager provides consistent units for all speakers and bumpers Improves weight reporting in the Milos 4GS-35 Truss Series The new AV-Drop library provides a system of modular and configurable stage backdrop elements The new Tyler Video Truss library models video walls commonly used in the U.S. concert touring industry New ETC Halcyon Moving Lights have been added to the Vectorworks library Spotlight Improves performance in files with cable objects Resolves rendering issues with light object image projection for wide beam angles Improves exporting data to Lightwright when grouping lighting devices Hoist objects can now be placed using user-defined classes Landmark Improves the 3D appearance of Laubwerk plants Resolves the 3D appearance of draped hardscape objects on site models Improves performance when working with multiple site modifiers on a site model Resolves an issue with site model contours displaying gaps after adding aligned modifiers ConnectCAD Improves the drag and drop and text orientation of reshaped arrow circuits For a full list of improvements in this update, please visit this page. Installing the Service Pack This service pack is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2023. To install the service pack, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). If you have any technical questions or problems during this process, please submit a support request in the customer portal.
  15. @rDesignthank you for bringing this to my attention - I'm following up with our R&D team. Please stay tuned!
  16. @JoarLI found a similar report in our current list of fixed issues for Vectorworks 2023 SP5. We are expecting to release SP5 tomorrow. Stay tuned!
  17. Do you inspire and motivate others to innovate and explore new trends in the entertainment industry? Do you seek out new business opportunities? Are you able to translate industry specific concepts to cross functional teams? We are seeking a strategic thinker that can focus on the big picture and steer a team to execute the details. You will be part of an international team of Product Specialists connecting with customers around the globe to advance the knowledge, usage, and impact of the Vectorworks Entertainment Product suite. · Location: United States · Schedule: Remote or onsite and 10% travel · Compensation: DOE Steps: · Apply here · If you meet the requirements, a member of our talent acquisition team will contact you! · Questions: recruiting@vectorworks.net
  18. Do you have a consultative mindset that allows you to motivate others? Do you empathetically listen and seek to understand challenges? Are you passionate about design problems and using technology to tackle them? Are you flexible and willing to work on a range of changing projects and deliverables? The Solutions Specialist will build relationships with Architects, Interior Designers, Landscape Architects, and/or Entertainment Designers around the globe to influence their design experiences. The solutions team investigates business problems and ensures that the appropriate products and services are mapped to clients’ needs. This includes discovery, crafting relatable workflows, and developing product demonstrations. This is a maternity cover position with the opportunity to convert to a direct hire employee at the end of the coverage term. · Location: Canada · Schedule: Remote · Compensation: DOE Steps: · Apply here · If you meet the requirements, a member of our talent acquisition team will contact you! · Questions: recruiting@vectorworks.net
  19. I will work on fixing the issue ASAP. Thank you for reporting it.
  20. @David BracherI was checking your support cases, and this is not a common issue. We have reported your case to our R&D team for additional research; I'll let you know as soon as I get more info. From what I can see, your problem could be related to Hardware. In the meantime, would you ensure that you are running the latest 2023 SP4 and that your macOS is current? Someone from our UK support team will reach out Monday with more information.
  21. @tvlighterThank you for the crash log - I reported the case to our R&D team - I will reply as soon as I get more info. - thanks FYI: We have received some information about users having issues with some M2s. Could you disconnect any external monitors and try again?
  22. DDASetouts_v2023-dwg.zip @Kelamihere you go.
  23. @Tom KlaberCan you provide us with some of these crash reports? Also, could you toggle the Accelerate Graphics on the Display option in the Vectorworks preferences? Could you see if anything changes? Thanks.
  24. @WhoCanDo Can you share the IFC file for testing? You can send a Direct Message if you like. Also, please confirm if the Vectorworks information from your signature is correct. - Thanks
  25. I updated the report - requesting an update from our R&D team - Currently, the issue has been assigned to one of our engineers. I'll provide you with more info as soon as become available.
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