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JuanP

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About JuanP

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  1. @DBLD Please contact support@ozcad.com.au and we will be happy to assist you.
  2. @David Morris to answer your questions: 1. Yes, you will be able to open files created from version 2014. 2. For Vectorworks 2021, you will need at least Mac OS 10.12 ( Sierra). See the complete list of system requirements HERE
  3. There was a recent problem with the Vectorworks Cloud Services (VCS) Desktop App ver.8.5.935 where it doesn’t start up, and the fix for this doesn’t update automatically. If you are experiencing this issue, first try double-clicking on the VCS app in your Vectorworks folder, If you still get the message go to the following LINK and download the latest version 8.5.936, and double-click to run it. Thereafter the desktop app should run normally.
  4. @line-weightVery creative 🙂 I have been paying attention to the forums, it that just sometimes I don't have all the answers. As I mentioned in previous posts and Biplab and Steve mentioned during the live Q&A at Design Day, we plan to release our roadmap of features and improvements for version 2022 before the end of the year and later on Q1-2021 one more that will include our 2 to 5 years roadmap. We have been collecting all your feedback, and we are aware of the importance of updating Windows, doors, and stairs. I will be providing more information as becomes available.
  5. @str Thank you for your questions: 1 & 2 - Yes, these are common building elements, and we are always trying to improve the quality of the model. 3 - Where is possible; we prefer editing methods and editing objects in context. 4 - This is a good question, we are always looking for ways to simplify the UI, and this idea has floated around. Please stay tuned.
  6. @jess.in.bloom Please make sure your machine meets the system requirements to run Vectorworks https://www.vectorworks.net/sysreq
  7. @ShaojingT Your license has been extended. have a great day!
  8. You are correct. It usually takes 3-4 weeks for us to start coming up with the new/updated content. For the training seminars starting in the 3er week of October, the training team is actively working on updating all content to version 2021. In here, we will be covering new features and new workflows as part of the Vectorworks 2021. Most of the topics above will be covered as part fo the Architect seminar, first live session Oct 21st. You can see the training events calendar here: https://www.vectorworks.net/events/training Thank you for all your feedback, and for additional information about 2021 features please check our Online HELP
  9. @Mark Wa I'm not seeing any issues with your account. Please try again if the problem persist, contact me via Direct Message. thank you and welcome to the Forums!
  10. Good to know, I will report the issue to our web team. Have a great weekend!
  11. @zoomer Try clearing the browser cache. If that doesn't do it, could you share the details about your browser type and version. thanks,
  12. I can confirm that is broken and will be fixed for the next SP - thank you for reporting it.
  13. @jess.in.bloom could you provide us with the following information: Win- Dxdiag or Mac - System report Instructions HERE Feel free to contact tech support at anytime at tech@vectorworks.net
  14. This is in our list of improvements, and hopefully we can deploy it in Q1-2021 hopefully before. Thank you for your feedback.
  15. @AlexSawaya Can you send us the DXdiag file as well as the complete crash log please? DxDiag Crash logs Thanks

 

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