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@Pumori We don’t have a resolution date yet, but we are actively working with Apple to address this issue as quickly as possible. I’ll provide updates in this Tech Bulletin, so please follow it to receive notifications about any changes.
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Vectorworks, Inc. has released its eighth update for the Vectorworks 2024 product line. This update includes the following new functionality and quality improvements that enhance your everyday experience with Vectorworks 2024. Important Enhancements General Improves general stability. Fixes a problem that caused files accessed from a macOS server to open as read-only. Restores editing viewport class visibilities on Windows. Custom selection scripts are now correctly generated in Python. Improves stability when updating referenced worksheets. Architect, Landmark, Spotlight Project sharing improvements Improves general stability and reliability. Resolves a synchronization issue between working files and the project file. Fixes an issue that caused data tags to reset to default settings when editing a data tag style. Pillars now display correctly in 3D views in hidden line renderings. Please visit this page for a full list of fixes and improvements in this update. This update is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2024. To install the update, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). Please submit a support request in the customer portal if you have any technical questions or problems during this process.
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MacOS Sequoia compatibility and corrections
JuanP replied to spdygnzls's topic in General Discussion
@line-weight I recommend staying on Sonoma to ensure compatibility if you are considering running Vectorworks 2023. -
@Iainy1961 I have reported your crash to our teams. I'll keep you posted. Thanks
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In Vectorworks 2025 Update 2, thumbnails and previews for Vectorworks files have been temporarily disabled when running macOS 15 Sequoia. This measure was necessary due to issues encountered by customers with SMB network shares. We are actively working with Apple to resolve this matter, and we plan to restore this functionality in a future macOS release or a Vectorworks update.
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@HWood I tested a few files, including a new one, using Vectorworks 2025 Update 2 and couldn’t replicate the crash. Could you DM me your file so I can investigate further? Or feel free to reach out to our technical support team at https://customers.vectorworks.net/support.
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MacOS Sequoia compatibility and corrections
JuanP replied to spdygnzls's topic in General Discussion
@line-weight I tested basic tasks, including opening files exported from Vectorworks 2025, and can confirm that Vectorworks 2023 SP8 operates OK on Sequoia. I did not encounter any crashes or immediate issues during testing. I hope this information is helpful. -
Vectorworks 2025 Update 2 Available for Download - UPDATE 2.1
JuanP posted an article in Tech Bulletins
Vectorworks 2025 Update 2.1 Available for Download - (Dec 4th) Vectorworks, Inc. has released update 2.1 for the Vectorworks 2025 product line. This update includes the following quality improvements that enhance your everyday experience with Vectorworks 2025. Important Enhancements Fixes the Record button on the DMX Recording palette in Windows. Fixes the Separator and New Menu functionality in the Workspace Editor dialog box. Fixes the High Hook Height parameter for hoists. Revit import and export commands are available again in all Design Suite workspaces. Double-clicking a truss symbol from the Resource Manager activates the Truss tool. Please visit this page for a complete list of fixes and improvements in this update. Installing the Update This update is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2025. To install the update, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). Please submit a support request in the customer portal if you have any technical questions or problems during this process. ---------------------------------------------------------------------- Vectorworks, Inc. has released its second update for the Vectorworks 2025 product line. This update includes the following quality improvements that enhance your everyday experience with Vectorworks 2025. Important Enhancements General Improves general stability. Improves the reliability of Renderworks and Redshift renderings processed with Vectorworks Cloud Services. Data tags: In viewports, data tags can now tag objects in clip cubes. Data tags can correctly detect roof face components in Top/Plan view. Improves library nomenclature for symbols in the Building, Interior, and MEP content folders. Interoperability Adds support for Revit 2025. Fundamentals AI Visualizer improvements: You can now recall prompts and settings from previously generated images for reuse, create seamless tiled patterns, and create a clear alpha channel in an image. You no longer have to be logged into the desktop Vectorworks Cloud Services app to use the AI Visualizer. Architect Improves sill graphics for corner and span windows in the Top/Plan view. New libraries: ERCO Parscan architectural lighting KI Europe Workspaces New shelves have been added to KI Europe Shelving Landmark Irrigation pipe improvements: Now you can set a default radius value for the display of jumps where two pipes intersect; you can also set all existing pipe jumps to a consistent radius. All ESRI ArcGIS services now require logging in to use or to update georeferenced features. The default GIS service has changed to OpenStreetMap. Improves the stability and performance of hardscape and landscape areas. Improves the reliability and stability of associating curbs to hardscape and landscape areas. Applying 2D graphic attributes and joint patterns to hardscapes is more precise. New Vestre site furnishing libraries are available. Spotlight Update GDTF Files command improvement: Now you'll get a summary dialog box showing which fixtures were associated with a GDTF file and which were unsuccessfully updated. You can export the summary as a .csv file if needed. When lighting devices are inserted after selecting the command, GDTF files are now properly associated with lighting devices. Removes static accessories from the lighting device list of the Patch dialog box. Lighting devices preview correctly when Accelerate graphics is deselected on the Display pane of the Vectorworks Preferences dialog box. Lights now snap properly to straight and curved truss objects. Bridles now snap to structural members in Click Insertion mode. Hoist pick-up symbols can be selected in the Hoist Object Properties dialog box. New libraries: Aputure lighting devices All Access Staging Reliable Truss 16" Series ETC Source 4WRD Color II series Updates the Tyler Truss and corrects truss snapping for the GT series library. Showcase Fixes issues related to gobos, lenses, and viewports. Resolves an issue requiring the DMX provider to be selected multiple times. ConnectCAD The Connector Panel Settings dialog box now detects all panels in the document, not just the visible ones. Architect, Landmark, and Spotlight libraries Improves the siding tongue-and-groove materials and textures in the Materials library. Fixes all siding textures with the surface hatch hidden line rendering alignment issue. Improves textures in the materials and wall styles. Architect, Landmark Curb improvements: Improvements to the curb object include a new option for creating path symbol statements, the ability to add a foundation line to path extrudes, a simpler method for creating L joins when editing curbs, and improved preformatted worksheets for reporting. Corrects the Architect and Landmark templates to display the ReadMe file correctly when using dark mode. Please visit this page for a complete list of fixes and improvements in this update. Installing the Update This update is available as a downloadable updater for all U.S. English-based versions of Vectorworks 2025. To install the update, please select Check for Updates from the Vectorworks menu (Mac) or Help menu (Windows). Please submit a support request in the customer portal if you have any technical questions or problems during this process. -
@Marius B B Here are some helpful resources on this topic Online help link
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Project Sharing is fully supported on both Mac and Windows. You can work collaboratively on the same project file as long as all users access it via a shared network location. Your current setup, where you are saving the project file on a local NAS server, is generally fine. However, accessing the file via VPN can introduce latency, which may cause issues such as longer sync times or conflicts during check-ins/check-outs. Here’s a Project Sharing Getting Started Guide our team has put together to help clarify the process. If you have any further questions, please contact our support team at https://customers.vectorworks.net/support. Project Sharing Getting Started Guide v1.4.pdf
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2023 - Elevation Bench Marks - Horizontal Leader Changes Colors when editing?
JuanP replied to rDesign's question in Troubleshooting
@rDesign Got an update from our support team based on our replies from October 29th and November 1st. Your issue is logged with our R&D team under internal ID VB-208028, and an engineer has been assigned to it. I’ll let you know as soon as I have more news! -
@Michal Zarzecki Please contact our technical support team for some troubleshooting steps: https://customers.vectorworks.net/support
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@LeeElston Try downloading them from the following page:
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Vectorworks University Imposible Access. Is it normal?
JuanP replied to David Gil's topic in General Discussion
@Ke1Studio Con mucho gusto. I'm glad it all worked out. -
Vectorworks University Imposible Access. Is it normal?
JuanP replied to David Gil's topic in General Discussion
@Ke1Studio Thanks for reaching out, and I’m really sorry to hear about the trouble with accessing the certification! I’ve re-sent the link to access the certification. Please follow the instructions and ensure you’re logged into the University with the same email or account used for the purchase. If the issue persists, don’t hesitate to reach out to us directly at globaltraining@vectorworks.net. Juan P.