[Vectorworks 2024 Update 3 Available for Download - UPDATE 3.1]

@Chris Wailes , is this happening with more than one of the files from 2023? Or just one in particular? Can you send me the file via DM in the original 2023 version as well as the imported 2024 version? Thanks

[Vectorworks 2024 Update 3 Available for Download - UPDATE 3.1]

@Brian Harms Could you please provide us with the crash logs? Alternatively, feel free to reach out to our technical support team through our customer portal for further assistance.

[Maximum Activations]

 

22 minutes ago, kmousikos said:

So, will changing the drive and doing a clean install of Windows result to a new machine activation?

Yes, a new activation will be needed. All licenses have more than one activation, so you should be okay however, if you have an issue, don't hesitate to get in touch with technical support via https://customers.vectorworks.net/forms/support-request

[Silent Installation of Vectorworks 2023]

@ForumGuySG Thank you for sharing the format that worked for you. I will pass this information on to our teams to make sure we improve our documentation in the future. Thanks again!

[Apple macOS 14 Sonoma Compatibility]

Please share your feedback about the new macOS 14 Sonoma and Vectorworks here: 

Thanks

[Vectorworks 2023 Service Pack 5 Available for Download]

@yasin2ray You can find more info about the context menu HERE

[Vectorworks 2023 Service Pack 4 Available for Download]

You can watch some of the new feature videos in the University - LINK

[Vectorworks Serial Numbers]

@LefaA tech support specialist will reach out via email requesting more information - thanks

[Multiple Display Adapters or Graphics Cards]

@MARGARITA ARMENTAPlease contact your local technical support for additional troubleshooting -  https://www.vectorworks.net/international

[Vectorworks 2023 Service Pack 2 Available for Download]

NOW - thanks @Pat Stanford

[Vectorworks 2023 Service Pack 2 Available for Download]

On 11/27/2022 at 11:16 PM, Etienne_Mallee said:

 

I'm in Australia, and there are not any updates when I do "Check for Updates". I have SP1 installed

I got word that is NOW available. Please Check for Updates, again.

[Vectorworks 2022 Service Pack 5 Available for Download]

@elbaero please refer to this article: 

 

[Vectorworks and Vision 2022 Service Pack 4 Available for Download]

3 hours ago, exhibitdesigner said:

Problems importing x_t files.  Either VW crashes or if the import works the VW file turns a 9MB object into a 400MB VW file.

Could you send me file for testing? Also, would you mind sharing your computer specs? thanks

[Unity® Based Nomad and Web View]

@RefurbRich01 "For customers with customized workspaces you will need to add the Export VGX command from the Workspace editor." Try this and let me know. 

[Microsoft Windows 11 - Compatibility]

On 3/31/2022 at 7:23 AM, Gunter said:

I have changed from windows 7 to 11 but cannot get Vectorworks 2009 to work on 11. Why?

Vectorworks 2009 is not supported in Windows 11. You may want to look into downgrading to a previos Windows version or upgrading Vectorworks. 

[Twinmotion: How to redeem the promo code and install the software]

@Will Please contact Epic support for additional information.

[Twinmotion: How to redeem the promo code and install the software]

@DuncanRPlease get in touch with Epic support for additional information about license transfer.

[Twinmotion: How to redeem the promo code and install the software]

@Neelambari ShuklaIt is my understanding that is one per license. You can make your request via Customer portal before March 31st /2022 You can also contact TwinMotion for a multi-license solution as part of this offer. 

 

To clarify, all users with assigned Vectorworks licenses as part of your VSS membership can redeem their promo code by accessing their Vectorworks licenses via the Customer portal.

[Fonts]

@angusthompson Add the font type to you computer first Mac/Win and then reboot Vectorworks, then you should be able to see the new font in Vectorworks. 

[Vectorworks Viewer Downloads]

On 11/23/2021 at 12:31 PM, zeno said:

can I ask if you have an updated version available?

All viewers are updated to SP2 - thanks

[Apple macOS 12 Monterey Compatibility]

To report any additional feedback related to macOS 12 Monterey and Vectorworks, please go to the following thread:

 

 

[Vectorworks 2021 Service Pack 4 Available for Download]

@Peter Butt I'm passing your information to our support team, and one of our support specialists will be in touch soon.

[Vectorworks 2020 SP5 Now Available for Download]

@edsoninetPlease contact directly our local distributor at suporte@cadtec.com.br 

thanks 

[Vectorworks 2020 SP3 Available for Download - Update SP3.1]

@Karry see if this article helps: https://www.macworld.co.uk/how-to/downgrade-macos-3581872/

[Vectorworks 2021 SP2.1 & Vision 2021 SP2.1 Available UPDATE]

@Christian Fekete Please contact tech@vectorworks.net so we can help on the Ghosted 3D objects and any other additional issue you might be experimenting with 2021. Also, if you can turn on "Send crash details and verbose usage patterns" in the Vectorworks preferences that will help us to identify the crashes and make sure they are fixed in the next SP or send the crash reports to our tech support team.

 

thanks,